Contents
Preface
Security overview
System description
Installation
Administration
Maintenance
Troubleshooting
Application development
Basic application development
Advanced application development
Using TAS script instructions
Using the Intuity Response Application Programming Interface
Introduction to the IRAPI
Application control
IRAPI run-time services
Application framework
Run-time services
Channel management
Default ownership
Execing applications on channels
SubProging applications on channels
Execing TAS script applications
Gaining ownership of a channel
Relinquishing ownership of a channel
Library states
Exec versus Subprog
Event and interrupt management
Call profile
Voice Operations
Telephony support
Dial pulse and speech recognition
Text-to-Speech
Platform management
Application Management
Performance and system tuning for IRAPI applications
Sample IRAPI script with speech recognition
IRAPI man pages
Using a Data Interface Process
Using VoiceXML
Specialized applications
Tech Tours
Migration
Alarms and log messages
Glossaries
Print documents
Index