Contents

Preface  Security overview  System description  Installation  Administration  Maintenance  Troubleshooting  Application development     Basic application development     Advanced application development        Using TAS script instructions        Using the Intuity Response Application Programming Interface           Introduction to the IRAPI           Application control           IRAPI run-time services              Application framework              Run-time services                 Channel management                 Event and interrupt management                 Call profile                 Voice Operations                 Telephony support                 Dial pulse and speech recognition                    Recognition functions                    Recognition parameters                    Recognition Events                    Echo cancellation                    Chantest using speech recognition                    Resource management                    Resource allocation                    Implicit resource allocation                    Delayed resource allocation example                    Explicit resource allocation                    When to use explicit resource allocation                    Resource Management Strategies                    Using rmdb to assess resource utilization                 Text-to-Speech                 Platform management           Application Management           Performance and system tuning for IRAPI applications           Sample IRAPI script with speech recognition           IRAPI man pages        Using a Data Interface Process        Using VoiceXML     Specialized applications  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index