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Calling Group Supervisory Operation
A supervisor with a DLC switches from normal call handling to supervisor operation by pressing the Feature button, dialing 32 , and pressing the Hold button. The effect of pressing a DSS button while in supervisor operation is the same as that described for normal call-handling operation. See Group Calling for additional information.
When the supervisory position is not in Message Status operation, the green LED next to the Message Status button is off. The red LED next to each DSS button for a Calling Group member's extension is used to monitor the availability of members to take calls directed to the Calling Group.
Calling Group Supervisory Operation is only available for local extensions.
The meaning of the red LED associated with each group member is shown in LED Meanings for Supervisor Operation without Message Status Active.
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LED Meanings for Supervisor Operation without Message Status Active |
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LED Status |
Extension Status |
Meaning |
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Off |
0 |
The extension is signed out from the group, and the member is unavailable to take calls. |
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On |
2 |
The extension is signed into the group, and calls can be sent to the member. |
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The LEDs next to DSS buttons for all other types of extensions are always off and have no meaning. |
