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Message Status Operation
Message Status operation is activated when the Message Status button is pressed (the lower left feature button on the first DSS) while in normal call handling, Calling Group, or Extension Status operation. The green LED next to the Message Status button is on when Message Status operation is active.
While the position is in Message Status operation, the red LEDs next to the DSS buttons for user extensions indicate whether or not the Message LED has been turned on by a system operator. They do not light when a Message LED has been turned on by another source, such as a fax machine or another user. An LED associated with a Calling Group extension or a pool dial-out code is always off while the position is in Message Status operation.
If an operator wants to turn on the message-waiting LED to indicate that a message is waiting, the operator first checks the LED next to the recipient's DSS button to determine whether or not the recipient's message-waiting LED is on. The operator's DSS or console LEDs do not light when a message-waiting LED has been turned on by another source, such as a fax machine or another user. To leave a message-waiting indication when the LED is apparently off, the operator presses the programmed Send/Remove Message button, followed by the DSS button or Auto Dial button for the person for whom the message is intended. The operator presses the Message Status button to return to normal call handling.
By pressing the Feature button and selecting Leave Msg from the display, DLC operators can leave a message at another extension. This does not affect Message Status operation because Message Status shows only messages sent with the Send/Remove Message button. See Messaging for more information about sending and receiving messages.
For Calling Group supervisory operation or for Hotel Extension Status in Message Status operation, the red LED next to a DSS button for a user extension indicates whether or not a message has been sent by any of the operator positions. On a button for a Calling Group extension number, the red LED indicates the status of the queue. When a DSS button stores a pool dial-out code, the red LED indicates line/trunk availability.
Message Status operation is only available for local extensions.
The meanings of the red LEDs next to the DSS buttons while the operator position is in Message Status operation are shown in LED Meanings for Hotel Extension Status Operation with Message Status Active and LED Meanings for Supervisor or Hotel Extension Status Operation with Message Status Active.
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LED Meanings for Hotel Extension Status Operation with Message Status Active |
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LED Status |
Extension Type |
Meaning |
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Off |
Individual |
A system operator has not turned on the Message LED. |
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On |
Individual |
A system operator has turned on the Message LED to indicate a waiting message. |
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Off |
All other types of extensions |
No meaning. |
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LED Meanings for Supervisor or Hotel Extension Status Operation with Message Status Active |
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LED Status |
Extension Type |
Meaning |
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Off |
Individual Line/trunk number Pool dial-out code Calling Group Paging Group Operator Park Zone ARS, Remote Access, LDN |
The person is not on the telephone and is not using Do Not Disturb. The line/trunk is not in use. The LED is always off for a DID trunk or a Switch 56 trunk on a DLC. At least one line/trunk is available for making an outside call. The Calling Group queue is below the programmed threshold (below Threshold 1). The group is available for making a group announcement. A call is not parked on this Park Zone code. Not applicable; the red LED is always off. |
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On |
Individual Line/trunk number Pool dial-out code Calling Group Paging Group Operator Park Zone ARS, Remote Access, LDN |
The person is on the telephone or is using Do Not Disturb. The line/trunk is in use. No indication appears for a busy DID trunk or Switch 56 trunk on a DLC. No lines/trunks are available on this pool for outside calls. The Calling Group queue is at or above the allowable threshold (at or above Threshold 3). An announcement is being made to the Paging Group. A call is parked on this Park Zone code. Not applicable; the red LED is always off. |
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Slow flashing |
Calling Group |
The group queue is at or above Threshold 1 and below Threshold 3. |
