| more topics
|
The system can be set up for either Hotel or Calling Group mode, but not for both.
When DSS buttons are used to monitor status in Hotel mode, operators can use the Message Status button to see whether an operator turned on message LEDs at the telephones. In Calling Group mode, message status shows the busy/not busy status of the agents.
In Hotel mode, the Outcalling feature of any voice messaging system does not work.
When Auto Dial buttons are used to monitor the status of telephones (instead of buttons on a DSS) in Hotel mode, the green LED next to the button indicates extension status (0, 1, or, 2), and the red LED indicates message status. In Calling Group mode, the green LED also indicates extension status, but the red LED indicates busy/not busy status.
If the system is programmed for Extension Status in Hotel mode, telephones can be changed to Status 0 (regular call handling) only from the operator console.
Extension Status cannot be changed from rotary telephones.
When the system restarts (for example, for maintenance) in Hotel mode, and
the Calling Group type is set for Auto Logout (see Group
Calling for details), extensions that are assigned Status 1 are changed
automatically to Status 0 and restrictions are removed. If the Calling Group
type is changed to Auto Login, extensions assigned Status 1 are changed automatically
to Status 2 and restrictions remain.
| Topics | |
 |
Description |
| |
At a Glance |
 |
Considerations & Constraints |
| |
System Programming |
| Telephone Differences | |
|
Feature Interactions |