Extension Status Feature

Telephone Differences

Direct-Line Consoles

Extension Status/Supervisory Operation can be assigned to DLCs only. In Hotel mode, only a DLC operator can change an extension to Status 0. In Calling Group mode, a Calling Group supervisor can use a DLC to monitor and change group member status.

Queued Call Consoles

Extension Status/Supervisory Operation cannot be used on a QCC; a QCC cannot be a Calling Group supervisor console or a Calling Group member.

Multiline Telephones

Only a telephone assigned as a DLC can be used to activate Extension Status/Supervisory Operation to view telephone status. In Hotel mode, the feature is assigned to the console in system programming; it remains active on the console unless the operator presses either the Message Status button to use Auto Dial or the DSS buttons to view message-waiting status for each telephone.

To activate Extension Status/Supervisory Operation in Calling Group mode, the Calling Group supervisor assigned as a DLC operator presses the Feature button, dials 32 , and presses the Hold button. To deactivate the feature and return to normal call handling, the supervisor presses the Feature button, dials 32 , and presses the Drop button.

if you have a 4424D+ or 4424LD+ telephone, you must program a Drop button on a line button.

To change the status of a telephone, a DLC operator or supervisor activates Extension Status (if not already active), then presses a programmed button for Status 0, Status 1, or Status 2, and finally presses the Auto Dial or DSS button for the telephone. A DLC operator or supervisor can also change the status of telephones by pressing the Feature button, dialing the feature code (760 for Status 0, 761 for Status 1, and 762 for Status 2), and pressing the Auto Dial or DSS button for the extension.

4400-Series and MLX display telephone users see only the first three characters dialed (for example, F76) when changing the status of telephones.

In Hotel mode, regular multiline telephone users can change to Status 1 or Status 2 by pressing a programmed button for each status, or by pressing the Feature button and dialing the feature code (45 for Status 1 or 44 for Status 2). In Calling Group/CMS mode, a user can change to Status 0 by pressing the Feature button and dialing *44 or to Status 2 by pressing the Feature button and dialing 44.

Wireless Telephones

To use Extension Status on a TransTalk 9040 telephone connected to a TDL port, do one of the following:

Press the Feat/P button and then the dial code for the feature.
Dial # plus the dial code for the feature on internal dialtone.
Press a programmed Extension Status button.

4400, 4400D, and Single-Line Telephones

4400, 4400D, and single-line telephone users can change to Status 1 (Hotel only) or Status 2 by lifting the handset, which must be connected to an ICOM or SA line, and dialing either #45 for Status 1 or #44 for Status 2. In Calling Group mode only, a user can change to Status 0 by dialing #*44.

Topics
	Description
	At a Glance
	Considerations & Constraints
	System Programming
	Telephone Differences
	Feature Interactions