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Leave Message
The Leave Message feature allows any user, including operators, to send messages to local system co-workers. For systems without a local voice messaging system (VMS), Leave Message works only with display telephones. For systems with a VMS, Leave Message works with display and non-display telephones that are subscribers to the VMS. If there is a local VMS, LED lights and a factory-set message are provided for non-display telephones.
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You cannot use Leave Message to signal a non-local extension. The Leave Message feature works only when the sender, receiver, and VMS are on the same system. |
When you call a co-worker with a display telephone and get no answer or a busy signal, press a programmed Leave Message button, or press the Feature button and dial 25. On 4412D+, 4424D+, 4424LD+, MLX display telephones, select the feature from the display while listening to ringback or a busy tone. A message is sent to the display telephone user. The message includes the caller's name (if labels are programmed) or extension and the time and date of the call.
If the caller leaves another message for the same person before that person responds to a previous message, the previous message is overwritten. A person with a display telephone who has received a message sees only the caller's name (if labels are programmed) or extension and the date and time for the new message.
To use the Leave Message feature without calling a user, the multiline telephone user presses the Feature button (without lifting the handset) and then dials 53 and the person's extension number. QCC operators cannot use Leave Message without calling the user.
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If the Message LED of the person getting the message is already on, using the Leave Message feature does not turn the LED off, even if an operator uses Leave Message to send a message to a display telephone user. |
If there is no local VMS, when a person with any telephone tries to use the Leave Message feature to send a message to a person with a single-line telephone or a multiline telephone without a display, the caller hears a single beep indicating that a message must be left with an operator. If the caller has a display telephone, the message Cannot Send Message is displayed.
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If a user with a display telephone tries to send a message to a telephone that has coverage to Centralized Voice Messaging, no message is sent, but the display on the sender's telephone reads that the message was sent. The Message-Waiting light is not lit, and no error beep sounds. |
When a user tries to use the Leave Message feature and the co-worker's message box is full, the co-worker's telephone continues to ring and the caller's telephone beeps once. If the caller has a display, Message Box Full is displayed, and the caller must leave a message with an operator or voice mail (if available).
Cancel a sent message by pressing the Feature button and dialing *53 plus the extension to which the message was sent. QCC operators cannot cancel messages they have sent.
