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Pools Feature

Telephone Differences

Direct-Line Consoles

A Pool button cannot be assigned to a DLC. A DLC operator accesses pools by dialing the pool dial-out code from an SA button or, on a DLC with a DSS, by pressing the DSS button associated with the pool dial-out code. Trunks in pools cannot be assigned as Personal Lines (assigned to line buttons) on any telephone except a DLC. The System Manager, through system programming, must allow the DLC extension to access those pool dial-out codes that it needs.

A DLC operator accesses pools of private trunks in the same way that other users do: by dialing a number in the non-local dial plan or via an ARS call that the system directs to a networked switch through private trunks.

A Pool Status button is assigned as a fixed-feature button on a QCC and provides an operator with the status of all the pools (maximum of 11) including those for private-networked trunks. The operator presses the Inspct button followed by the Pool Status button, and the busy or available status of pools appears on the display.

Pool buttons cannot be assigned to a QCC, but a QCC operator can use pools to make outgoing calls by selecting a Call button and dialing the ARS or pool dial-out code. The System Manager, through system programming, must allow the QCC extension to access those pool dial-out codes that it needs. A QCC operator can be assigned to receive calls on lines/trunks assigned to pools.

 

Topics
	Description
	At a Glance
	Considerations & Constraints
	System Programming
	Mode Differences
	Telephone Differences
	Feature Interactions