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Under applicable tariffs, the customer is responsible for any charges incurred through the remote use of system facilities. To prevent unauthorized use of the system's outside lines by remote callers, see Security Alert.
Combining mismatched line/trunk types (Touch-Tone and rotary) does not cause a call to fail.
Rotary-dial telephone users are routed to a QCC assigned as a backup extension. From there, callers are connected to the system operator.
Remote Access calls ring on SA or ICOM buttons; however, the telephone rings like an outside call.
Systems with DID trunks can designate a DID extension that offsite users can dial to use Remote Access.
If a remote caller does not dial a number or feature code before the time-out period expires, the call goes to the redirect destination programmed for Remote Access.
Lines/trunks used for dedicated Remote Access must not be assigned to ring into a Calling Group.
Systems that use Call Accounting System (CAS) track calls by barrier codes.
Touch Tone receivers are needed for Remote Access to work. For more information about TTR requirements see Touch-Tone or Rotary Signaling.
A Remote Access caller who calls into his or her own local system can reach extensions networked to the local system (non-local dial plan extensions), just as onsite users of the local system can.
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At a Glance | ||||||||
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Considerations & Constraints | ||||||||
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System Programming | ||||||||
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Mode Differences | ||||||||
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Feature Interactions | ||||||||