Speed Dial Feature

Description

System Speed Dial

System Speed Dial lets the System Manager program frequently used numbers that can be dialed from any extension (including data workstations) using a 3-digit code.

In Hybrid/PBX mode, numbers can include pool dial-out codes or the ARS code. When dial-out codes are included, Pause characters may be required immediately following the dial-out code to allow time to receive the telephone company dial tone.

System Speed Dial numbers are programmed by using the Labeling feature. The programmed labels include the name of the business or person being called and the number dialed. When a person with a display telephone uses a Speed Dial code to dial the number, the number being dialed appears on the display unless it is a marked Speed Dial number.

For numbers that include confidential information, such as passwords or account billing numbers, the listing can be specifically designated in system programming to suppress the number dialed so that users with display telephones see only the code that is dialed (600-729) and not the number dialed. This is called a marked System Speed Dial code. When a number is dialed using a marked System Speed Dial code, any calling restrictions (such as Toll or Outward Restrictions) assigned to the extension are overridden. In addition, the System Speed Dial code is printed on Station Message Detail Recording (SMDR) reports instead of the number.

The range of numbers available for System Speed Dial codes is 600 through 729; this range cannot be changed.

The codes are available to all users except QCC operators. On multiline telephones, line buttons can be programmed with individual 3-digit System Speed Dial codes. Each System Speed Dial code must be programmed on a separate button.

System Speed Dial numbers are stored in the System Directory. 4400-Series and MLX display telephone users can search the directory and select a listing by pressing a display button to dial the number. Users with nondisplay telephones dial the same numbers either by using the 3-digit System Speed Dial codes or by programming individual System Speed Dial codes onto buttons.

Topics
  Description
 
  System Speed Dial
Personal Speed Dial
  At a Glance
  Considerations & Constraints
  Mode Differences
  Telephone Differences
Feature Interactions