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Use this page to view the latest incoming or outgoing message exchange
attempt between the Message Networking system and an SMTP/MIME remote
machine. This page can help you:
- Determine the domain name of a remote SMTP/MIME machine, which
is helpful when completing the Domain Name field during SMTP/MIME
remote machine administration. If you are trying to capture the
domain name of a remote SMTP/MIME machine, request that a subscriber
on that remote machine send a message to another remote machine
via Message Networking. You can then use this page to view the
activity between the machines and identify the correct domain
name.
- Troubleshoot incoming or outgoing messages to SMTP/MIME machines
to determine why a message is failing.
Note that only the most recent exchange between the Message Networking
system and any SMTP/MIME remote machine is displayed. You cannot
specify an individual remote machine for which you want to view
an exchange.
To view the latest incoming or outgoing exchange between the Message
Networking system and an SMTP/MIME remote machine:
- Start at the Administration menu, and select Message Networking
Administration > Remote Machine Administration
> Test Connections > Display Last SMTP Dialog.
The system displays the Display Last SMTP Dialog page.
- From the Display The Last SMTP Dialog For menu, select whether
you want to view the last Incoming Side (from an SMTP/MIME remote
machine to the Message Networking system) or Outgoing Side (from
the Message Networking system to an SMTP/MIME remote machine)
exchange between Message Networking and an SMTP/MIME remote machine.
- Click Display.
The system displays the most recent inbound or outbound exchange
between Message Networking and an SMTP/MIME remote machine, depending
on the direction you selected. Lines beginning with Message
Networking denote activity by the Message Networking system.
Lines beginning with Remote denote activity by the SMTP/MIME
remote machine.
- Review the activity captured on the page:
- If you selected Incoming Side and are trying to determine
the domain name of the remote SMTP/MIME machine, look for the
line that displays the email address of the subscriber who sent
the incoming message. The portion of the subscriber's email
address after the @ is the domain name for that SMTP/MIME remote
machine. You should enter this domain name in the Domain Name
field on the Remote Machine Parameters page.
- If you are attempting to troubleshoot the failure of an incoming
or outgoing message, look for the line that displays the reason
for the message failure.
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Click Return to Main to return to the Administration menu.
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