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Getting Started Admin Maintenance Reference
Home > Maintenance > Generating reports > Generating a Call Detail Recording Subscriber Detail report

Generating a Call Detail Recording Subscriber Detail report

The Call Detail Recording (CDR) Subscriber Detail report provides traffic information about the voice messages sent by and received by subscribers. This report, which can be used for monitoring, marketing, and billing purposes, can provide information about:

  • All the messages a particular subscriber sent during a specified report period
  • Messages that a particular subscriber sent to a particular recipient
  • All messages sent to a particular recipient
  • All messages sent from all subscribers to all recipients

To access the CDR Subscriber Detail report:

  1. Start at the Administration menu, and select Message Networking Administration > Call Detail Recording > Subscriber Detail Report.
    The system displays the Subscriber Detail Report page.
  2. Complete the fields on the page. For information on completing the fields, click the field names or Help on the Web-based administration page.
  3. Click Display.
    The system displays the Subscriber Detail Report. The following table provides a description of each field contained in the report.

    Field Description
    Sending Sending network address or mailbox ID specified for reporting. All messages sent by this subscriber during the date and hour range specified are displayed.
    Receiving Receiving network address or mailbox ID specified for reporting. All messages received by this subscriber during the date and hour range specified are displayed.
    Message ID Unique numeric identifier assigned by the Message Networking for this message.
    Receiving
    Date/Time
    Date (mm/dd/yy) and time (hh:mm) that the message was received (for example, 10/01/96 15:35).
    Sending
    Date/Time
    Date (mm/dd/yy) and time (hh:mm) that the message was sent (for example, 10/01/96 12:00).
    Size
    (sec)
    Length of the received or delivered list:
    • 1 - no list received
    • 2 to 999 - length (in seconds) of a list received by or delivered to Message Networking; includes the Message Networking recipient or sender
    ! Indicates whether this message was sent as a priority message.
    P Indicates whether this message was sent as a private message.
    Status Indicates the status of the message.
    • ok: successful
    • compo: message component delivery failure (reserved)
    • conn: failed message because of a connection failure
    • dfull: insufficient disk capacity
    • dup: duplicate subscriber
    • eag_b: subscriber has extended absence greeting block
    • eag_w: extended absence greeting warning
    • erfu: destination that is not accepting calls
    • full: failed message because mailbox is full
    • futuex: future expire (reserved)
    • fwd: forwarded message (reserved)
    • inval: failed message because message contains invalid message attributes (message header corrupted, and so on.)
    • futur: failed future delivery
    • II-II: upstream Message Networking error
    • >len: message size is too large
    • Len: AMIS message length too long
    • misc: failed message because of a miscellaneous error
    • mmed: failed message because subscriber does not support message media type
    • mmfail2: failed message due to an unknown media type
    • nosub: failed message because subscriber does not exist
    • nosup: feature not supported (annotation only to AMIS, and so on)
    • perm: failed message because of a permissions failure
    • prm: permanent failure
    • refu: destination is not accepting calls
    • reply: reply to previous message (reserved)
    • rest: sending restrictions (community IDs)
    • restr: failed message because of sending restrictions
    • tmp: temporary failure
  4. Click Export to File if you want to export the contents of the Subscriber Detail Report to a file (/iclog/icftp/reports/pr_cdr_subdet). When a message asks if you want to overwrite any previous version of the report, click OK.
  5. Click Return to Main to return to the Administration menu.

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Last modified 11 January, 2006