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Getting Started Admin Maintenance Reference
Home > Administration > Administering Call Detail Recording > Subscriber Detail Report

Subscriber Detail Report

Use the Subscriber Detail Report page to view the Subscriber Detail report, which provides traffic information about the voice messages sent by and received by subscribers. This report, which can be used for monitoring, marketing, and billing purposes, can provide information about:

  • All the messages a particular subscriber sent during a specified report period
  • Messages that a particular subscriber sent to a particular recipient
  • All messages sent to a particular recipient
  • All messages sent from all subscribers to all recipients

This page contains the following fields.

From Date: Type the beginning date to be used for reporting purposes, in mm/dd/yy format. The default for this field is the current date.

To Date: Type the ending date to be used for reporting purposes, in mm/dd/yy format. The default for this field is the current date

From Hour: Select the start time to be used for reporting purposes, from 0 to 23.

To Hour: Select the ending time to be used for reporting purposes, from 0 to 23.

Sending Network Address: Type a network address, up to 24 digits, to see all the messages received from that address. Leave this field at the default setting, ALL, to see all of the messages.

Receiving Network Address: Type a network address, up to 24 digits, to see all the messages sent to this address. Leave this field at the default setting, ALL, to see all of the messages.

Click Display to generate the report. The following table provides a description of each field contained in the report.

Field Description
Sending Sending network address or mailbox ID specified for reporting. All messages sent by this subscriber during the date and hour range specified are displayed.
Receiving Receiving network address or mailbox ID specified for reporting. All messages received by this subscriber during the date and hour range specified are displayed.
Message ID Unique numeric identifier assigned by the Message Networking system for this message.
Receiving
Date/Time
Date (mm/dd/yy) and time (hh:mm) that the message was received (for example, 10/01/96 15:35).
Sending
Date/Time
Date (mm/dd/yy) and time (hh:mm) that the message was sent (for example, 10/01/96 12:00).
Size
(sec)
Length of the received or delivered list:
  • 1: no list received
  • 2 to 999: length (in seconds) of a list received by or delivered to the Message Networking system; includes Message Networking recipient or sender
!P Indicates whether this message was sent as a priority or private message:
  • !: priority message
  • P: private message
Status Indicates the status of the message:
  • ok: successful
  • compo: message component delivery failure (reserved)
  • conn: failed message because of a connection failure
  • dfull: insufficient disk capacity
  • dup: duplicate subscriber
  • eag_b: subscriber has extended absence greeting block
  • eag_w: extended absence greeting warning
  • erfu: destination that is not accepting calls
  • full: failed message because mailbox is full
  • futuex: future expire (reserved)
  • fwd: forwarded message (reserved)
  • inval: failed message because message contains invalid message attributes (message header corrupted, and so on)
  • futur: failed future delivery
  • II-II: upstream Message Networking error
  • >len: message size is too large
  • Len: AMIS message length too long
  • misc: failed message because of a miscellaneous error
  • mmed: failed message because subscriber does not support message media type
  • mmfail2: failed message due to an unknown media type
  • nosub: failed message because subscriber does not exist
  • nosup: feature not supported (annotation only to AMIS, and so on)
  • perm: failed message because of a permissions failure
  • prm: permanent failure
  • refu: destination is not accepting calls
  • reply: reply to previous message (reserved)
  • rest: sending restrictions (community IDs)
  • restr: failed message because of sending restrictions
  • tmp: temporary failure

The following buttons appear at the bottom of this page:

  • Back: Click this button to return to the Call Detail Recording page.
  • Return to Main: Click this button to return to the Administration menu.
  • Display: Click this button to display the report results.
  • Export to File: Click this button to export the contents of the Subscriber Detail report to a file. When When a message asks if you want to overwrite any previous version of the report, click OK.
  • Help: Click this button to get information about completing this page.

 

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Last modified 8 February, 2006