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Home > Administration > Administering remote machines > Checklists for administering new remote machines > Checklist for adding a new INTUITY Release 4.0 or later remote machine

Checklist for adding a new INTUITY Release 4.0 or later remote machine

The following table lists the procedures for adding new INTUITY Release 4.0 or later remote machines to the Message Networking system. The procedures appear in the sequence in which they are performed.

Some of these tasks require you to access the INTUITY AUDIX system. If you are unfamiliar with the INTUITY AUDIX, ask the INTUITY AUDIX system administrator to assist you.

Note: TCP/IP administration must be completed on the INTUITY AUDIX system before you add the remote machine to the Message Networking system.

Completed Task
  On the INTUITY AUDIX system:

Gather information about the INTUITY AUDIX remote machine that you are adding. You should obtain the following information:

  1. Log into the INTUITY AUDIX system.
  2. From the INTUITY Main Menu, select Audix Administration. From the command prompt, type display machine and press Enter. The Machine Profile screen displays.
  3. From the Machine Profile screen, obtain the following information:
    • The machine name from the Local Machine Name field.
    • The IP address from the Dial Str field.
    • The system's network password from the Password field.
    • The extension length from the Extension Length field.
    • Extension ranges

    Note: Exclude address ranges associated with mailboxes that will never receive messages, such as automated attendants, bulletin boards, and so on.

    Note: The Data Rate and Channel fields on the Local Machine Administration screen should contain 0 and 00 respectively.

  4. Press F7 to go to the next page.
  5. From the Machine Profile screen, Page 2, make sure that the Allow Automatic Full Updates field is set to y.
  6. For TCP/IP Networking, set Network Turnaround to n.
  Obtain a test mailbox number on the INTUITY system from the INTUITY AUDIX system administrator. You will use this mailbox to send and receive test messages through Message Networking.
  Gather the information that you will need when you later administer the dial plan mapping on the Message Networking system.

Obtain the Network Address Length from the General Parameters page on the Message Networking system. This number represents the specific number of digits, usually 7 or 10, required for messages to be sent through the Message Networking system. Generally, the network address consists of the dial plan mapping plus the extension. Usually, for your dial plan mapping, you will use the same area code and local exchange (DID) used to reach the INTUITY AUDIX subscribers via the PBX. You can obtain the area code and local exchange from the switch administrator.

For example, for a system requiring 10-digit dialing, mailboxes in the range 20000 to 29999 might normally be preceded by 555-12. If an outside caller wants to leave a message for mailbox 20001, the caller needs to dial 555-122-0001. This same number can be used to create the network address. In this case, 55512 is the dial plan mapping on the Message Networking system and 20001 is the 5-digit INTUITY AUDIX extension. This example assumes the network address requires 10-digit dialing.

However, it is possible in a 7-digit or 10-digit dialing area that different ranges on the new system could be preceded by different dial plan mapping. Therefore, although some mailboxes are preceded by 555-12, a different extension range 50000 to 59999 might be preceded by 555-34. In this case, an outside caller would dial 555-345-0002 to call mailbox 50002. These numbers can also be used to create the network addresses. In this example, to create the network address on the Message Networking system, you can add a Dial Plan mapping for this remote machine where, for mailbox ranges 50000 to 59999, you administer a Map To of 55534. This configuration adds 55534 to the mailbox IDs in the specified range to create the 10-digit network addresses.

  On the Message Networking system:

Gather the information about the Message Networking system that you will need when administering the Message Networking system on the INTUITY AUDIX system:

On the General Parameters page:

  • Record the Local Machine Name.
  • Record the IP address from the Local Machine IP Address field.
  • Record the password in the Password field.
  • Record the number of digits in the Network Address Length field.

If this is a new Message Networking system and the fields on the General Parameters page are not yet completed, you must administer the General Parameters page before continuing.

  On the INTUITY AUDIX system:

Administer the Message Networking system as a remote machine on the INTUITY system.

  1. From the Main Menu, select Networking Administration.
  2. From the Networking Administration menu, select Local Machine Administration. The Local Machine Administration screen displays.
  3. On the Local Machine Administration screen, verify that the Local Machine Name and Password fields have been administered. (The other fields on this screen are only relevant if you are performing internal loop-around testing.)
  4. Press F6 to return to the Networking Administration menu, and then select Remote Machine Administration.
  5. From the Remote Machine Administration menu, select Digital Networking Machine Administration.
  6. On the Digital Network Machine Administration screen:
    • In the Machine Name field, type the name of the Message Networking system. The name must be unique to any other system that the INTUITY AUDIX communicates with and must be an exact case-sensitive match of the Message Networking Local Machine Name you recorded on the General Parameters page on the Message Networking system.
    • In the Connection field, type TCP/IP.
    • In the Dial Str field, type the IP address of the Message Networking system.
    • In the Message Transmission Schedule Start, End, and Interval fields, you normally use the defaults. It is recommended that the first row be 00:01, 23:59, and 00:01, respectively. However, if there are many INTUITY AUDIX systems in the Message Networking network, consider staggering the start times on each system.
    • In the Data Rate field, type 0. This time is irrelevant since the connection uses TCP/IP.
    • In the Password field, type the password you recorded from the Password field on the General Parameters page on the Message Networking system.
    • In the Channel field, type 00 to configure the INTUITY AUDIX system to use whatever channel is available.
    • In the Machine Type field, press F2 to view the choices, and then select Intuity 4.0 or later. Message Networking is treated as a networked INTUITY AUDIX 4.0 system by the INTUITY system.
    • In the Send Multimedia Messages field, type y. Generally, it is best to allow INTUITY AUDIX to send all components of multimedia messages to Message Networking. Then, if the target system cannot accept all components, a recorded message informs the receiver about the component that failed.
  7. Press F8 to change keys, then press F2 to add the record.
  8. Press F8 to change keys again, and then press F6 (Cancel) until you return to the Main Menu.
  9. From the Main Menu, select Audix Administration.
  10. From the command prompt, type change machine <name of Message Networking machine> and then press Enter. The Machine Profile screen displays.
  11. On the Machine Profile screen, Page 1:
    • In the Extension Length field, enter the number of digits that you recorded from the Network Address Length field on the General Parameters page in Message Networking.
    • For the Default Community ID field, this field is generally left at the default of 1.
    • In the Prefix column for ADDRESS RANGES, enter prefixes if appropriate. Generally, you will leave these fields blank.
    • In the first fields in the Start Ext. and End Ext. columns, type the start and end points of the extension ranges on the Message Networking network. Generally, to cover all network address combinations, you can enter a series of 0's in the Start Ext. column and as series of 9's in the End Ext. column. Enter the number of 0's or 9's equal to the number of digits in the Message Networking extension length.
  12. Press F7 to proceed to the next page. On the Machine Profile screen, Page 2:
    • In the Send to Non-Administered Recipients, type y to allow the INTUITY AUDIX system to send messages to addresses within the Message Networking range but not yet part of the INTUITY system's remote database.
    • In the UPDATES: In? field, type y to allow INTUITY AUDIX to accept updates from Message Networking.
    • In the UPDATES: Out? field, type y to allow INTUITY AUDIX to send updates to Message Networking.
    • In the Network Turnaround field, type n.
  13. Press F3 to update the record.
  On the Message Networking system:

Administer the remote machine parameters for the new INTUITY AUDIX remote machine.

  On the Message Networking system:

Administer the Dial Plan Mapping for the remote machine, using the Dial Plan Mapping requirements you obtained.

  On the Message Networking system:

Verify that the INTUITY AUDIX remote machine has been added to the Message Networking system by viewing the Remote Machines List.

  On the Message Networking system:

Test LAN connectivity by transmitting test packets.

  On the Message Networking system:

Perform a remote machine connectivity test.

  On the Message Networking system:

Run a Demand Remote Update to add remote subscribers to the Message Networking system.

  On the INTUITY AUDIX system:

  1. From the command prompt, type list measurements feature day and press Enter.
  2. Record the number of local subscribers listed in the report.

    Note: If you excluded some ranges, subtract those from the subscriber count.

  On the Message Networking system:

View the Remote Machines List. Locate the INTUITY AUDIX system in the list. Verify that the number of subscribers matches the number of subscribers in the Feature Daily Traffic Report from the INTUITY AUDIX system.

If the update is still in progress, the total number of subscribers will increase until all of the subscribers are received. If all subscribers are not received, you must determine the cause of the failure.

  On the Message Networking system:

View the Subscriber List by Machine Name on the Message Networking system. Verify that the INTUITY AUDIX subscribers were correctly populated on the Message Networking system based on the Dial Plan Mapping you administered.

  On the INTUITY AUDIX system:

Note: Most remote machines are administered for Dynamic updates and you do not need to take any action.

If you selected Full or Directory View as the Subscriber Updates Type for the INTUITY AUDIX remote machine on the Message Networking system, perform a get remote update on the INTUITY AUDIX system:

  1. From the command prompt, type get remote_update <Message Networking machine name> and press Enter.
  2. When the remote update is complete, from the command prompt, type list remote extensions <Message Networking machine name> and press Enter.
  3. Verify that the appropriate remote users from Message Networking are listed.

    Note: On a large network this list can be very long. You can skip this step and just record the total in step 4 instead.

  4. From the command prompt, type list measurements feature day and press Enter.
  5. Record the number of remote subscribes listed in the report.
  6. View the Administrator's Log screen to verify that no conflicts or problems occurred with the remote update.

    Note: If problems occurred, you must determine the cause of the failure.

  On the Message Networking system:

Administer the Directory View for any remote machines to which you want to add the INTUITY AUDIX subscribers.

  On the Message Networking system:

Update the other remote machines in the Message Networking network for the new INTUITY AUDIX machine's subscribers.

Note: Most remote machines will be configured for Dynamic updates.

  Send a test message from another messaging system in the Message Networking network to the INTUITY AUDIX test mailbox you obtained from the INTUITY AUDIX system administrator. Then log into the test mailbox on the INTUITY AUDIX system and verify that the test message was delivered.

 

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Last modified 11 January, 2006