This topic provides information on testing connectivity to Aria
Digital remote machines. When you run the Aria Digital test, the
Message Networking system initiates an outgoing connection to the
specified Aria Digital remote machine, and then verifies the IP
address and password of the remote machine during the exchange of
system profiles. You should perform this test as part of acceptance
testing after you perform initial administration.
Note: It can take up to five minutes for this
test to complete.
To test connectivity between the Message Networking system and
an Aria Digital remote machine:
- Start at the Message Networking Administration menu, and select
Remote Machine Administration > Test Connections
> Aria Digital Test.
The system displays the Aria Digital Test page.
- From the Remote Machine Name menu, select
the name of the remote machine to which you want to test the connection.
- Click Test.
The system checks for the following possible errors:
- Aria Digital is not functioning on the Message Networking
system.
- There is no matching host name in the database.
- There is no IP address for the specified Aria Digital machine
name.
- There is a duplicate outgoing connection to the same remote
machine.
- The connection is rejected by the remote machine.
- The connection timed out.
- There is an Octel serial number mismatch.
The system also checks for dial plan mapping and subscriber
entries for the Aria Digital remote machine on the Message Networking
system. The system displays a warning if no dial plan mapping
entries or subscriber entries are found for the remote Aria
Digital machine being tested. These warnings do not affect the
outcome of the connection test.
The system displays the results of the test:
- If no errors are found, the system displays a message that
the connection was successful, and you should proceed to the
next step.
- If the screen contains a message stating that the test failed,
verify that the remote machine is administered correctly.
-
Click Return to Main to return to the Administration menu.
Note: If you experience problems communicating with an Aria
Digital remote system, see Remote machine
connection troubleshooting.
The following buttons appear at the bottom of this page:
- Back: Click this button to return to the Test Connections
page.
- Return to Main: Click this button to return to the Administration
menu.
- Help: Click this button to get information about this
page.
Top of page
|