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The following table lists the procedures for adding a new Serenade
Digital remote machine to the Message Networking system. The procedures
appear in the sequence in which they are performed.
Some of these tasks require you to access the Serenade Digital
system. If you are unfamiliar with the Serenade Digital, ask the
Serenade Digital system administrator to assist you.
| Completed |
Task |
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On
the Serenade Digital system:
Record the system's serial number and verify
the installed feature packages:
- At
the initial Serenade system login, write down the S/N number
listed above the login prompt. This is the Serenade system's
serial number.
- From
the @ prompt, type
l f and
press Enter to list the installed feature
packages. Verify that the following feature packages are
installed:
where
x is the release number of the Serenade system. |
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On
the Serenade Digital system:
Verify that the Serenade system has an installed
board for digital networking:
At the dot prompt (in update mode), type l
slot and press Enter. Check for
a LAN card from the list that displays.
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On
the Serenade Digital system:
From the Serenade system administration, obtain
a specific mailbox ID on the Serenade Digital system that
will receive and send a test message through Message Networking.
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On
the Serenade Digital system:
Verify with the Serenade system administration
that the Serenade Digital system has the most current software
patches installed.
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On
the Serenade Digital system:
Gather information about the Serenade Digital
system that you are adding. You should obtain the following
information from the Serenade Digital system administrator:
From the dot prompt, type l
sys and press Enter to view
the system parameter table. From the system parameter table:
- Record
the Installation Name (parameter index 1) and System ID
(parameter index 2).
- Check
the number of Fax Ports Used (parameter index 4). If this
number is 0, the Serenade Digital system is not enabled
for fax.
- Verify
that DNET: Digital Networking Enabled (parameter index 225)
is set to YES.
- Record
the Serenade system's IP address, specified in the LAN:
Name Server IP Address field (parameter index 233).
- Record
the gateway IP address for the Serenade system, specified
in the LAN: Gateway IP Address field (parameter index 234).
- Verify
that the DNET: Switch to Analog Standby field (parameter
index 253) is set to NO.
- Verify
that the DNET: Enable ASCII Name Verification field (parameter
index 257) is set to YES.
- Verify
that the NameSend: Delivery Mode (parameter index 276) is
set to IMMED, which enables immediate NameSend
updates.
- Verify
that the NameSend: Maximum Names to Send in a Session (parameter
index 277) is set to 0, which means that
it is unlimited.
- Verify
that the NameSend: Enable by Default for New Users (parameter
index 278), which allows Serenade to enable a subscriber
automatically for NameSend when the subscriber is added,
is set to YES.
- Verify
that the NameSend Automatic Name Propagation (parameter
index 280) is set to YES, which allows
new users to be automatically distributed by NameSend.
- Verify
that the GWL: Gateway Link Installed (parameter index 281)
is set to YES because a gateway link is
required for the TCP/IP network connection. This parameter
requires that parameters 284 and 285 are enabled first.
- Verify
that the GWL: Generic Error Mailbox (parameter index 284)
has been populated with a mailbox number. This mailbox must
exist before the Serenade system will allows a gateway link
in parameter 281.
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Gather
the information that you will need when you later administer
the dial plan mapping on the Message Networking system.
Obtain
the Network Address Length from the General Parameters page
on the Message Networking system. This number represents the
specific number of digits, usually 7 or 10, required for messages
to be sent through the Message Networking system. Generally,
the network address consists of the dial plan mapping plus
the extension. Usually, for your dial plan mapping, you will
use the same area code and local exchange (DID) used to reach
the Serenade subscribers via the PBX. You can obtain the area
code and local exchange from the switch administrator. You
also need to obtain the extension range for the Serenade system.
You can obtain this range from the Serenade system administrator
or from the Octel Mailbox Manager software, if you have purchased
this software.
For example,
for a system requiring 10-digit dialing, mailboxes in the
range 20000 to 29999 might
normally be preceded by 555-12. If an outside
caller wants to leave a message for mailbox 20001,
the caller needs to dial 555-122-0001. This
same number can be used to create the network address. In
this case, 55512 is the dial plan mapping on the Message Networking
system and 20001 is the 5-digit Serenade extension. This example
assumes the network address requires 10-digit dialing.
However,
it is possible in a 7-digit or 10-digit dialing area that
different ranges on the new system could be preceded by different
dial plan mapping. Therefore, although some mailboxes are
preceded by 555-12, a different extension
range 50000 to 59999 might
be preceded by 555-34. In this case, an outside
caller would dial 555-345-0002 to call mailbox
50002. These numbers can also be used to
create the network addresses. In this example, to create the
network address on the Message Networking system, you can
add a Dial Plan mapping
for this remote machine where, for mailbox ranges 50000 to
59999, you administer a Map To of 55534. This configuration
adds 55534 to the mailbox IDs in the specified range to create
the 10-digit network addresses. |
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On
the Serenade Digital system:
Gather
the range of valid Serenade system mailboxes:
From the
dot prompt, type l users and
press Enter to view the Serenade system subscribers
by mailbox number. Depending on the number of subscribers,
the list might be very long. You can also obtain the valid
mailbox ranges from the Serenade system administrator.
Note:
Exclude address ranges associated with mailboxes that will
never receive messages, such as automated attendants, bulletin
boards, an so on. |
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On
the Message Networking system:
Gather the information about the Message Networking
system that you will need when administering the Message Networking
system on the Serenade Digital system:
On the General Parameters page:
- Record
the Local Machine Name.
- Record
the IP address from the Local Machine IP Address field.
- Record
the number of digits in the Network Address Length field.
- Record
the Octel Analog Serial Number.
If this
is a new Message Networking system and the fields on the General
Parameters page are not yet completed, you must administer
the General Parameters page before continuing. |
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On
the Serenade Digital system:
Add the Message Networking system as a new
location on the Serenade system:
From the dot prompt, type a
loc and press Enter to add
a new location to the location table:
- Type
a name of 6 characters or less and then press Enter to specify
a name for the Message Networking system on the Serenade.
- For
the protocol to use with the system, enter 5
and then press Enter.
- For
the serial number, type the serial number that appears in
the Octel Analog Networking Serial Number field on the General
Parameters page in Message Networking and then press Enter.
- When
asked whether the sender's name should be embedded in messages
sent to Message Networking, select N and
then press Enter to avoid having recipients
of messages from Serenade Digital subscribers hear the sender's
name twice.
- For
route names, leave the field blank because a route is not
necessary for digital networking subscribers.
- For
the network schedule to be used for the Message Networking
system, type
none and then
press Enter to have Serenade send messages
to remote Message Networking subscribers immediately after
they the sender sends them.
- For
a Public Network Number, leave the field blank because Serenade
Digital uses TCP/IP to connect to Message Networking.
- For
the TIE Network Number, leave the field blank.
- When
asked whether Message Networking is accessible over the
digital network, type
y and
then press Enter.
- For
the digital location name, type the full name of the Message
Networking system and then press Enter.
- For
the IP address, type the IP address from the Local Machine
IP Address field on the Message Networking General Parameters
page and then press Enter.
- When
asked whether NameSend should be enabled, type
y
and then press Enter to send names to Message
Networking.
- When
asked whether there is a high-speed digital link to Message
Networking, type
n and then
press Enter.
- Press
Enter to return to the dot prompt.
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On
the Serenade Digital system:
Add a numbering plan for the Message Networking
system:
From the dot prompt, type a
num and then press Enter.
At the ADD: prompt, type the following in
order, separated by commas, for each entry you want to add
to the numbering plan:
- The
name of the Message Networking system as entered in the
Location Table
- The
initial digits expected for Message Networking messages
- The
Message Networking system network address length
- The
number of digits to strip
- The
number of digits to strip from self, and then press Enter.
For example:
mnsystem, 1, 11, 1, 3
where:
mnsystem
is the name of the Message Networking system-
1
is the initial digits to expect for messages being sent
to Message Networking
11
is the Message Networking system network address length1
is the number of digits to strip from the beginning of the
address3
is the number of digits to strip from self (depends on the
number of digits set for self)
The combination
of the Initial Digits to Expect and the Mailbox Length indicates
that the messages should be sent from the Serenade system
to Message Networking. Therefore, the combination of the Initial
Digits to Expect and the Mailbox Length must be unique within
the numbering plan. Multiple entries might need to be added
to the numbering table to include all possible combinations
of network addresses in the Message Networking system. If
there are no conflicts due to using point-to-point networking
previously administered, the Initial Digits to Expect can
contain digits from actual Message Networking addresses. If
there are conflicts, the Serenade administrator might need
to determine how to set up the numbering plan for the Message
Networking system so that the correct number of digits are
sent.
The Network
Mailbox Length can be the number of digits in the Network
Address Length field on the General Parameters page in Message
Networking if there are no conflicts due to point-to-point
system previously administered. If there are conflicts, the
Serenade administrator might need to determine how to set
up the numbering plan for the Message Networking system so
that the correct number of digits are sent.
The Number
of Digits to Strip might be needed if the number of digits
in the network address length is greater than the number of
digits expected by Message Networking. In this case, the Serenade
system removes the appropriate number of digits from the Message
Networking address dialed by the sender. Normally, with Message
Networking, you strip off the number of digits identified
in the Initial Digits Expected field, if necessary.
Note:
It is possible to establish a numbering plan that does not
strip off digits. In this way, the addresses that Serenade
subscribers enter when sending message to Message Networking
subscribers can be the Message Networking addresses with no
additional digits. For this plan to be possible, there can
be no point-to-point systems networked to Serenade that use
the same combination of initial digits and network mailbox
length. |
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On
the Serenade Digital system:
Ping the Message Networking system from the
Serenade Digital system:
From the @ prompt, type test
dnet followed by the location name of the
Message Networking system and then press Enter.
The Serenade system pings the Message Networking
system. If the ping is successful, the CONNECTION SETUP field
displays OK.
Note: Disregard the CONFIG
field output message as this only applies to point-to-point
networking between Serenade systems.
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On
the Message Networking system:
Administer
the remote machine parameters for the new Serenade Digital
remote machine.
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On
the Message Networking system:
Administer the
Dial Plan Mapping for the remote machine, using the Dial
Plan Mapping requirements you obtained.
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On
the Message Networking system:
Administer the Serenade
Digital sender dial plan for the remote machine, if appropriate.
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On
the Message Networking system:
Verify that the Serenade Digital remote machine
has been added to the Message Networking system by viewing
the Remote Machines List.
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On
the Message Networking system:
Perform a remote
machine connectivity test.
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On
the Serenade Digital system:
Run NameSend from the Serenade system to the
Message Networking system to add remote subscribers:
- From
the @ prompt, type
namesend queue add
and press Enter.
- Type
the location name of the Message Networking system and press
Enter.
- Type
the starting number in the mailbox range of Serenade mailboxes,
followed by a dash, followed by the ending mailbox number
in the range of Serenade mailboxes, and then press Enter.
- When
asked whether you want to view the subscribers being added
to the queue, type
v for verbose or q
for quiet and press Enter.
- When
asked whether you want to add all mailboxes to the location
list, type
y and press Enter.
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On
the Message Networking system:
View the Remote
Machines List. Locate the Serenade Digital system in the
list and verify that the number of subscribers in the Subs
column matches the numbers of subscribers that should have
been added to the Message Networking system.
If the update is still in progress, the total
number of subscribers will increase until all of the subscribers
are received. If all subscribers are not received, you must
determine the cause of the failure.
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On
the Message Networking system:
View the
Subscriber List by Machine Name on the Message Networking
system. Verify that the Serenade Digital subscribers were
correctly populated on the Message Networking system based
on the Dial Plan Mapping you administered.
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On
the Message Networking system:
Note: Most remote machines
are administered for Dynamic updates and you do not need to
take any action.
If you selected Full or Directory View as
the Subscriber Updates Type for the Serenade Digital remote
machine, run a Demand Remote
Push to the Serenade system to add subscribers from other
remote machines to the Serenade Digital system.
Note: Remember, if you select
Full as the Subscriber Updates Type, the Serenade Digital
system must have the capacity to accommodate all of the subscribers
in the Message Networking network.
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On
the Message Networking system:
Update the other
remote machines in the Message Networking network for
the new Serenade Digital machine's subscribers.
Note: Most remote machines
will be configured for Dynamic updates.
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Send a
test message from another messaging system in the Message Networking
network through the Messaging Networking system to the network
address of the Serenade test mailbox you obtained from the Serenade
system administrator. Then log into the test mailbox on the
Serenade system and verify that the test message was delivered. |
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