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Use the Delivery Status Report page to view the status of the delivery
of messages using either the network address of the sender or an
Enterprise List ID. This report includes the number of delivered,
failed, and accessed messages. The list below
describes the information that this report generates.
To generate a Delivery Status Report:
- From the Administration menu, select Message Networking Administration
> Enterprise List Administration > Enterprise
List Reports.
The system displays the Enterprise List Reports page.
- On the Enterprise List Reports page, click Delivery
Status Report.
The system displays the Delivery Status Report page.
- Complete the fields on the page:
- Sending
Network Address: Type the network address of the
sender for whom you want to generate a Delivery Status report.
The default for this field is ALL.
- List
ID: Select the list for which you want to generate
a Delivery Status Report. The default for this field is ALL
LIST IDS.
- Click Display. The system displays the Delivery
Status Report.
The report page contains the following fields.
Sending Network Address: Displays the network
address of the sender for whom this report was generated. To generate
another Delivery Status Report, type the network address of the
sender for whom you want to generate a report. The default for this
field is ALL. Be sure to also select the list ID for which you want
to generate a report in the following field.
List ID: Displays the list ID for this report.
To generate another Delivery Status Report, after you have typed
the network address of the sender in the previous field, select
the list ID for which you want to generate a report, and then click
Display. The default for this field is ALL LIST
IDS.
The following list describes each item in
the report:
- List Name: Name associated with this Enterprise
List.
- List ID: Network address for this Enterprise
List.
- Used By: Name of the sender of the message.
- Network Address: Network address associated
with the sender of the message.
- Date/Time Used: Date and time when this Enterprise
List was last used.
- Message ID: Unique numeric identifier assigned
to this message by the system.
- Intended Recipients: Number of recipients that
this Enterprise List designates.
- Delivered: Number of messages delivered.
- Accessed: Number of messages that message recipients
have accessed.
Note: Accessed message status is available only
for INTUITY AUDIX endpoints.
- Failed: Number of messages that Message Networking
was unable to deliver.
- The following recipients failed to receive this message:
Name, network address, and message state for recipients who have
failed to receive the message.
The following buttons are displayed at the bottom of the Delivery
Status Report page:
- Back: Click this button to return to Enterprise
List Reports page.
- Return to Main: Click this button to return
to the Administration menu.
- Display: Click this button to display the report
results.
- Export to File: Click this button to save the
contents of the Delivery Status Report to a file (/iclog/icftp/reports/pr_delstat).
When a message asks whether you want to overwrite any previous
version of the report, click OK.
- Help: Click this button to get information
about completing this page.
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