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Home > Administration > System verification > Audits > Overview of the Voice Messaging Database Audits

Overview of the Voice Messaging Database Audits

This topic provides information about the Message Storage Server (MSS) Voice Messaging Database Audits.

During normal operation, the messaging system databases work independently under the direction of a set of software managers. These managers, in tandem with hardware and firmware managers, allow the files, databases, and system hardware to work together.

Because databases are handled separately, it is possible for different databases to contain conflicting information. For example, if a subscriber is removed from the messaging system, other databases might contain messages addressed to that subscriber. In addition, mailing lists that include the deleted subscriber's name could still exist.

To reconcile possible conflicts among databases, software programs called audits run automatically to check for inconsistencies. Audits can also be performed on demand. For information about performing audits on demand, see Performing Voice Messaging Database Audits.

Voice messaging database audit types

The table below lists the different types of MSS Voice Messaging Database Audits, the function of each audit, and the frequency of when each audit automatically runs.

Audit Function Frequency
Mailboxes Checks and deletes new, old, and unopened messages that exceed maximum retention time Daily
Clears new, old, and unopened broadcast-deleted messages from subscriber mailboxes Daily
Verifies that the MSS's MWL status matches with the switch's MWL status for each subscriber Daily
Checks for valid mailbox structure Weekly
Makes space-accounting corrections on a per-subscriber and system basis Daily
Checks for valid message subscriber IDs Weekly
Mailing lists Counts subscriber lists and entries on a system and per-subscriber basis to ensure that they are not exceeding internal limits Weekly
Removes deleted subscribers from lists Daily
Removes deleted remote subscribers from local mailing lists Daily
Audits delivery manager queues and makes undeliverable entries for deleted subscribers Daily
Network data Deletes subscribers on remote nodes that have been eliminated from the network Weekly
Compares internal network files to synchronize information on nodes and subscribers, for example, which node each subscriber belongs to Weekly
Personal directories Removes deleted subscribers (local and remote) from local subscribers' personal directories Daily
Subscriber data Checks delivery lists associated with current outgoing messages Daily
Validates fields in class-of-service templates, subscriber profiles, and automated attendant profiles Weekly
Counts subscribers to ensure that the number of subscribers is not exceeding internal limits Weekly
Checks the system guest password against individual subscriber passwords and makes appropriate entries in the administration log Weekly
Checks subscriber profiles against class of service templates and changes subscribers to class of service Weekly
Deletes remote unverified subscribers who have not been on delivery lists in the last 24 hours Daily
Deletes remote subscribers with no valid nodes Weekly
Deletes unadministered remote subscribers who have not used the system for a specified time period Daily
Cross-checks name, extension, touchtone, subscriber directory, and remote node list translations files for consistency with subscriber profiles Weekly

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