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IDE drive replacement

An Avaya Messaging Application Server (MAS) contains a single Integrated Drive Electronics (IDE) disk drive. If the drive fails, the machine cannot function until the drive is replaced, the operating system is reinstalled, and crucial data is restored from the system data that has been backed up.

Replacing the IDE drive

To replace the single IDE (hard disk) drive in an MAS:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. Remove the drive cage.
  3. Replace and restore the IDE drive as described below.

Replace and restore the IDE drive

To replace an IDE drive and restore system data:

  1. With the drive cage assembly on a clean, static-free surface, remove the 4 mounting screws that secure the disk drive to the bottom of the drive cage. See Removing or replacing an IDE drive.
  2. Caution!
    Support the drive when you remove the screws. Otherwise, it may drop when it comes loose.

  3. Configure the replacement drive as the IDE bus master.
    1. Locate the 9-pin master/slave connector on the rear of the drive. See IDE drive jumper settings.
    2. Place a jumper over the set of pins at either end of this connector to set up this drive as a master. Figures on the drive identify the different jumper settings.
  4. Insert the new IDE drive in the drive cage, with its connector facing to the rear.
  5. Reattach the 4 mounting screws to secure it to the bottom of the cage.
  6. Reinstall the drive cage and power up the system.
  7. Return the system to service by using Appendix F in the Installation guide (pdf). Steps include reinstalling the operating system and restoring crucial data from system backup files.

 

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