Avaya

Modular Messaging Help

 Getting Started 
 Administration 
 Maintenance 
 Reference 
 
Home > MSS Administration > Basic messaging administration > Performing a reboot

Performing a reboot

This topic describes how to reboot the Message Storage Server (MSS) from the console or, if you have the ability to access your system remotely, from a web browser inside your intranet firewall, or through PPP connection outside your firewall. A complete server reboot takes approximately 15 minutes to complete.

Avaya recommends that you reboot the server once every 90 days. The reboot refreshes the MSS operating system's resources and keeps applications running reliably.

Caution!
You cannot reboot your server if a backup is running. Automatic unattended backups occur at 3:05 AM, so avoid rebooting the system between 2:30 a.m. and 4:00 a.m.

To perform a reboot:

  1. Start at the Messaging Administration main menu and select:
  2. Utilities
         Reboot System

    The Reboot System page is displayed.

  3. Click Reboot to reboot the system.
  4. The system displays a reboot warning.

  5. Read the warning and click OK if you want to continue with the reboot, or click Cancel if you want to cancel the reboot.

    If you clicked OK, the server reboots.

  6. Do one of the following:
    • If you are performing the reboot from a remote location using your LAN or a dial-up connection, you are then automatically disconnected from the server and need to reconnect to the server after the reboot is complete. A reboot takes approximately 15 minutes to complete.
    • If you are performing the reboot from the console, you see many LINUX messages while the system reboots. The server displays the following message when the reboot is complete:
    • Press Enter to return to prompt ...

      After the above message is displayed, do the following:

      1. Press Enter.
      2. Verify that a final console login prompt is displayed. When it is displayed, the reboot is complete.

        Note: If FAIL appears in the status column for any component, do the following:

          • Record the name of the component.
          • Access the alarm log.

  7. Log back in to the system to verify that the reboot was successful. See Logging in to the Message Storage Server (MSS) for more information.

Top of page