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Home   >   MAS Administration   >   Generating a User Mailbox Statistics report

Generating a User Mailbox Statistics report

The User Mailbox Statistics report records information about calls made and messages left in each mailbox in the voice mail domain. This excludes messages sent to the mailbox by the Voice Form application. You specify the time period and mailbox for which you want to generate this information. Use this report to help monitor mailbox usage.

Note: Before you print a User Mailbox Statistics report, make sure the page orientation is set to landscape.

For a description of the contents of this report, see User Mailbox Statistics report contents.

To generate a User Mailbox Statistics report:

  1. Click Reports > User Mailbox Statistics.

    2. The system displays the User Mailbox Statistics dialog box.

  2. In the To, Date field, enter the first date for which report information is to be generated.

    3. This field defaults to the To, Date value of the previous report run. Use the drop -down calendar list for easy selection.

  3. In the From, Time field, enter the first time for which report information is to be generated.

    4. This field defaults to the To, Time value of the previous report run.

  4. In the To, Date field, enter the last date for which report information is to be generated. For easy selection, use the drop-down calendar list.
  5. In the To, Time field, enter the last time for which report information is to be generated.
  6. Under Mailbox Numbers, specify the mailbox numbers for which report information is to be generated. To specify all mailboxes, click All Available. To specify certain mailboxes, click Selection and enter the mailbox numbers using a comma separator.

    7. You can enter a range of mailbox numbers, for example, 1000-1050, 2000-2025. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range.

  7. Under Sort By, specify how the report information is to be sorted, either by mailbox number or by user's name. The mailbox number information is sorted in ascending order. The user’s name is sorted in alphabetical order.
  8. To generate the report, click OK.
Note: Generating another report closes the currently displayed report. If you want to save the report, see Zooming in on reports.

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