MAS Alarm - MT ALARM

This alarm indicates that the system has been trying unsuccessfully to send alarm notifications for an extended period of time. When trying to send alarm notifications, if the first attempt is unsuccessful, then the system tries again at five-minute intervals. If still unsuccessful after 16 tries, then the system stops trying and generates this warning alarm.

Repair Procedure

The repair action Avaya recommends for this alarm depends on which method you are using to send alarm notifications:

If you are using INADS, verify that your modem is connected, powered up, and running properly, and verify that your system is properly configured for INADS.

For information about INADS configuration, see VMSC - MAS - Serviceability Dialog Box.

If you are using SNMP, verify that your MAS can communicate with your SNMP network management station, and verify that your system is properly configured for SNMP notifications.

For information about SNMP configuration, see VMSC - VMD - Serviceability - SNMP Tab.

If you have completed these steps and the problem still exists, then run the testaom command in a Command Prompt window. This command provides more detailed diagnostic information, which may help you resolve the problem.

Once you have resolved the problem, to clear this warning alarm from the system and verify that the problem no longer exists, run the testaom command again.

If you have tried all this, and the problem still exists, then you should contact your Avaya technical support representative for assistance.

MAS Alarm - MT ALARM_ORIG 1

Level

System Descriptor

Description

Repair Procedure