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MAS Alarm - VS PORT 5

Level

Minor.

System Descriptor

A channel has failed. See windows event log for details.

Description

This alarm indicates that a port has failed. This may result from a problem in the system, or it may occur because the system has been manually taken out of service.

Repair Procedure

The system is designed to automatically re-enable ports, if possible, when they fail.

If the system does not enable the port automatically, you can attempt to enable it manually. For the procedure, see MAS - SPM - Port Monitor - Disabling/Enabling Ports.

To find more detailed information about what caused the port to fail, you can check the Windows event log. See MAS Event, Error & Alarm Logs.

If manual attempts to re-enable the port still do not resolve the problem, or you are seeing a great number of these warnings, it may indicate a more serious problem within the system. Contact your Avaya technical support representative for assistance.

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