Modular Messaging Help
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Modular Messaging Help |
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| Home > MAS Administration > MAS - SPM - Port Monitor - Disabling/Enabling Ports |
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MAS - SPM - Port Monitor - Disabling/Enabling Ports |
In order to enable or disable a port, you must select it in the status grid of the Port Monitor window. See the “Port Status Grid” heading in MAS - SPM - Port Monitor Window.
You can select multiple ports by holding down the Shift key or Ctrl key on your keyboard and clicking on the ports you require.
You can then either use the right-click menu, the top level Change State menu or the toolbar to disable or enable the selected ports.
Disabling a port means that it cannot be used for outgoing calls, and incoming calls on that port are not answered. Before you can disable a port, it must be Idle. If the port is busy, it is disabled the next time it becomes idle.
Click the 
Change State > Disable command. This makes the selected port unavailable for incoming or outgoing calls. If the port is busy, this is not done until it is released.
| Note: For Analog PBX integration, the port is taken off hook when it is disabled, if the Go Off Hook when Port Disabled option is selected in the Voice Mail System Configuration application’s PBX Configuration dialog box, General tab. See VMSC - VMD - PBX Configuration - General Tab (Brooktrout Analog) or VMSC - VMD - PBX Configuration - General Tab (Dialogic Analog). |
It may be necessary to force a port to become disabled at once, irrespective of its current status.
Click the 
Change State > Disable Immediately command. This forces the port to be disabled immediately, regardless of the activity currently taking place on that port.
| Note: Disabling a port immediately will instantly disconnect any users of the port. |
Enabling a port means bringing it back into service so that it is available for incoming or outgoing calls.
Click the 
Change State > Enable command. This brings the selected port on hook and makes it available for incoming or outgoing calls.
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