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Home > MAS Administration > MAS - OHV - Creating, Viewing & Exporting Sessions

MAS - OHV - Creating, Viewing & Exporting Sessions

You can create two types of session:

These procedures are covered in this topic:

Procedure 1: Creating & Viewing a Live Session

  1. On your Windows desktop, click the Start > Programs > Avaya Modular Messaging > Operation History Viewer menu to launch the Operation History Viewer window.
  2. Click File > New. The system displays the Session Properties dialog box.

    3. For a full description of all controls in this dialog box, see MAS - OHV - Session Properties Dialog Box.

  3. In the Session Name field, enter the name of the session, if required.
  4. In the Message Application Server field, select the MAS for which you want to display events. If you want to display events for all the MASs in the voice mail domain, click All Servers.
  5. Under Date and Time, click Live Mode.
  6. Under Select Types, select the event severity types to display. You must select Error, Warning and/or Information.
  7. Under Selection Activities, select the event criteria to display.

    8. You can restrict the display of Mailbox Activity and Port Activity events by entering a range of mailbox or port numbers in the Value field, using a comma separator. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range. For example, port numbers, 1-8,16-24, or mailbox numbers, 1000-1050, 2000-2025.

    To quickly select all activities, you can select All Activities. If you select All Activities, any mailbox or port number values you enter are ignored.

  8. Click OK. The live events are then displayed in the Operation History Viewer grid.
  9. For a full description of the grid, see MAS - Operation History Viewer Window.
    Notes:  
    • To avoid slowing down the tracing server, Operation History Viewer displays the most recent events only. You can view older events in a historical session.
    • If you want to change the number of events displayed in a live session, please contact your Avaya Modular Messaging support representative.
  10. If you wish to view the details of an event in a live session, you must click File > Pause. You can then scroll through the events you want to view.
    Notes:  
    • If you do not pause a live feed view when scrolling events in a live session, your view moves to the end of the event list each time a new event comes in.
    • You can pause a live view for a maximum of 200 seconds. If you exceed this time, then you must restart the live view session.
    • When you click New, Open, Save, Save As, Session Properties..., or Event Properties... from the File menu, the application automatically pauses the event feed. Once the action is complete, the application resumes the event feed without any loss of events generated during the action.
  11. When you have finished scrolling, click File > Resume. The live event feed is resumed without any loss of events generated during scrolling.
  12. If you wish to save the session, follow “Procedure 3”, below.

Procedure 2: Creating & Viewing a Historical Session

  1. On your Windows desktop, click the Start > Programs > Avaya Modular Messaging > Operation History Viewer menu to launch the Operation History Viewer window.
  2. Click File > New. The system displays the Session Properties dialog box.

    3. For a full description of all controls in this dialog box, see MAS - OHV - Session Properties Dialog Box.

  3. In the Session Name field, enter the name of the session, if required.
  4. In the Message Application Server field, select the MAS for which you want to display events. If you want to display events for all the MASs in the voice mail domain, click All Servers.
  5. Under Date and Time, do one of the following:
    • If you want to restrict the display of events by date and time, proceed to Step 6.
    • If you do not want to restrict the display of events by date and time, click Clear and proceed to Step 8.
  6. In the From and To fields, enter the first and last date and time for session creation.

    7. If you want to modify the session properties later to create different event viewing scenarios, Avaya recommends that you select one of the relative date values in the Date field, for example, Today. This saves you from re-entering an absolute date for each scenario you create.

  7. To retrieve the default times and dates, click Default.
    Note: The default values set by Avaya are From Yesterday 08:00 To Today 18:00. You can modify these defaults, via the Options dialog box, Events View tab. See MAS - OHV - Options - Events View Tab.
  8. Under Select Types, select the event severity types to display. You must select Error, Warning and/or Information.
  9. Under Selection Activities, select the event criteria to display.

    10. You can restrict the display of Mailbox Activity and Port Activity events by entering a range of mailbox or port numbers in the Value field, using a comma separator. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range. For example, port numbers, 1-8,16-24, or mailbox numbers, 1000-1050, 2000-2025.

    To quickly select all activities, you can select All Activities. If you select All Activities, any mailbox or port number values you enter are ignored.

  10. Under Sort By, select the type of value by which you want events to be sorted.

    11. None is selected by default. This means that events are sorted in the order in which they were entered in the database.

  11. Click OK. The historical events are then displayed in the Operation History Viewer grid.

    12. For a full description of the grid, see MAS - Operation History Viewer Window.

  12. If you wish to save the session, follow “Procedure 3”, below.

Procedure 3: Saving a Session

File > Save  Saves the session using the standard Windows method. You can select to save in one of two formats:

Procedure 4: Opening a Session

File > Open...  Launches the standard Windows Open dialog box. You can open live or historical sessions from one of two formats:

Procedure 5: Changing Session Properties

File > Session Properties  Launches the Session Properties dialog box, where you can amend any of the properties of the current session. See “Procedure 1” and “Procedure 2”, above.

Alternatively, you can change session selection activities using the Selection menu commands, rather than using the Session Properties dialog box.

Procedure 6: Exporting Operation History Events

You can export operation history events to view, query, and search the data using alternate tools (for example, text editors and database querying tools).

  1. Do one of the following:
    • If you are exporting events in a live session, proceed from Step 2.
    • If you are exporting events in a historical session, proceed from Step 3.
  2. Click File > Pause.
  3. Click File > Export. The system displays the Export Operation History Events dialog box.
  4. In the File Name field, enter a file name, or, if you want to overwrite an existing file, click that file.
  5. In the List Files of Type field, select either *.TXT format for a text file or *.MDB format for a database file.

    6. If you are exporting a text file and want to specify characters to separate and surround text fields, click Options to open the Text Export tab. See MAS - OHV - Options - Text Export Tab.

  6. Select the location where you want to save the file in Directories and Drives.
  7. Click OK.

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