MAS - SA - Modular Messaging - Advanced Properties Dialog Box

The Advanced Properties dialog box is launched via the Advanced button on the Modular Messaging tab. See MAS - SA - Modular Messaging Tab.

To configure advanced properties, complete the following fields:

Personal operator You can select a personal operator for the subscriber. The times during which the personal operator mailbox is active are determined by the personal operator schedule. If callers request operator assistance during these times, they are transferred to the personal operator mailbox. If callers request operator assistance while the personal operator mailbox is inactive, they are transferred to the system operator

Note: In Avaya Modular Messaging software, the concept of the “Receptionist” is used on a system-wide level, however it is sometimes referred to as the “Operator”. Some Avaya software modules can also be configured to use a “Personal Operator” for a particular mail box. This is sometimes referred to as the “Custom Operator” or “Backup Operator”.

Mailbox number Enter the mailbox number of the subscriber’s designated personal operator. When callers request operator assistance during the times that the personal operator mailbox is active, the system transfers them to the extension associated with this mailbox. If this field is left blank, the system transfers callers to the default receptionist mailbox number. The default is blank.

Schedule Select the schedule that you want to use for transferring calls to the subscriber's designated personal operator.

Note: You set up personal operator schedules via the Voice Mail System Configuration application, Telephone User Interface, Attendant Schedules tab. See VMSC - VMD - Telephone User Interface - Attendant Schedules Tab.

View Opens the currently selected schedule into the Schedule dialog box. See MAS - SA - Schedule Dialog Box.

Class of Service Select the class of service that you want to assign to the mailbox. If one or more classes of service exist, the first defined class of service number is used by default when you create a new subscriber account.

Note: The Class of Service field is unavailable, if no name has been configured for the specified class of service, via the Voice Mail System Configuration application, Telephone User Interface, Class of Service tab, COS Name field. See VMSC - VMD - Telephone User Interface - Class of Service Tab.

Require mailbox initialization at start of next subscriber session Select if you want a tutorial on how to use the TUI to run the next time the subscriber logs into the TUI. This check box is selected by default. If the subscriber has already completed the tutorial, the check box is cleared.

Note: The Require mailbox initialization at start of next subscriber session field is unavailable, unless the Enable New Mailbox Initialization field has been selected, via the Voice Mail System Configuration application, Telephone User Interface, General tab. See VMSC - VMD - Telephone User Interface - General Tab.

TUI is locked due to failed logon attempts If the subscribers telephone user interface has locked up, due to failed logon attempts, this check box is enabled and selected. Clear the checkbox to unlock the TUI for the subscriber.

Configuring Capabilities

Caller Assistant

Allow call handling Select to allow subscribers to use Subscriber Options to turn on the call handling feature. This permits subscribers to control what happens to calls that are transferred to their extensions by the Automated Attendant, when they cannot answer or the line is busy. Call handling also enables subscribers to block calls transferred by the Automated Attendant. This check box is selected by default.

Note: Call handling does not apply if direct inward dialing (DID) is being used.

Allow call screening Select to allow subscribers to use Subscriber Options to turn on the call screening feature. This permits subscribers to choose between accepting, transferring, or rejecting a call announced by the Automated Attendant. This check box is selected by default.

Allow intercom paging Select to allow the subscriber to use the Subscriber Options to turn on the intercom paging feature. This permits callers to page subscribers in the building, if they do not answer their extensions. This check box is selected by default.

Allow subscriber to edit announcements Select to allow the subscriber to record and edit announcements for use in caller applications. If this option is enabled, subscribers can record announcements using the TUI Personal Configuration. This check box is cleared by default.

Allow Notify Me Select to allow the subscriber to receive call notifications. With Notify Me, subscribers can use a pager, SMS-enabled digital telephone, or other device to alert them of calls to their Avaya Modular Messaging inbox. This check box is cleared by default.

Allow Find Me Select to allow the subscriber to use the Find Me feature. With Find Me, unanswered calls can be re-directed to a list of telephone numbers specified by the subscriber. When this option is selected, subscribers can set up their own Find Me rules in Subscriber Options. This check box is cleared by default.

Note: Find Me is only available with digital telephony, IP H323 or IP SIP.

Greetings

Allow subscriber to edit greetings Select to allow subscribers to edit personalized greetings, except the extended absence greeting, using Subscriber Options, the Avaya Modular Messaging tutorial, and personal configuration in the telephone user interface. This check box is selected by default.

Note: Subscribers are always allowed to edit their Name prompts, regardless of this setting.

Allow extended absence greeting Select to allow subscribers to use Subscriber Options to record an extended absence greeting. This is played to callers when a subscriber is away for an extended amount of time, for example, summer vacation. This check box is cleared by default.

Message assistant

Allow Call Me Select to allow the subscriber to use the Call Me feature. With Call Me, the subscriber can be called at a designated number each time they receive a message that meets certain criteria. The subscriber is then invited to log onto Avaya Modular Messaging. When selected, subscribers can set up their own Call Me rules in Subscriber Options. This check box is cleared by default.

Note: This option is available only if Call Me is enabled for the voice mail domain. This is configured via the Voice Mail System Configuration application, Call Me dialog box. See VMSC - VMD - Call Me Dialog Box.

Allow Message Waiting Indicator Select to allow the subscriber to use the message waiting indicator (MWI) feature. With MWI, a light displays on the subscriber’s telephone when a message arrives that meets certain criteria. When selected, subscribers can set up an MWI rule in Subscriber Options. This check box is cleared by default.

Note: This option is available only if MWI is enabled for the voice mail domain. This is configured via the Voice Mail System Configuration application, Message Waiting Indicator dialog box, General tab. See VMSC - VMD - Message Waiting Indicator - General Tab.