MAS - SPM - Port Monitor Window

You can use the main Port Monitor window to check and change the status of ports on the selected MAS.


Notes: To use Port Monitor, you must have administrator privileges at a Windows 2000/2003 level on the MAS, and you must be a member of the Modular Messaging System Administration ACL. See VMSC - VMD - Security - System Administration ACL. If two administrators attempt to change the status of a port on the same MAS at the same time, only one change takes effect, and automatically overrides the other attempt. To avoid this situation, Avaya recommends that you allocate a single machine for changing port states.

Making a port unavailable for incoming/outgoing calls. If the port is busy, this is not done until it is released.

Forcing the port to be disabled immediately, regardless of the activity.

Bringing the port on hook to make it available for incoming/outgoing calls

Launching the Application

On your Windows desktop, click the Start > Programs > Avaya Modular Messaging > Port Monitor menu.

You are prompted to select an MAS from the Message Application Servers dialog box. For details on how to select a server, see MAS - SPM - Port Monitor - Message Application Servers Dialog Box.

When you have selected the MAS, the Port Monitor is launched.

Port Monitor Toolbar & Menus

The Port Monitor window has a toolbar, a top menu bar and some right-click menus. These are available when you select a Port in the grid; they are context sensitive.

Port Status Grid

You can select multiple ports by holding down the Shift key or Ctrl key on your keyboard and clicking on the ports you require.

The grid in the Port Monitor window shows two columns, Port and State.

The primary status of the port is shown by an icon in the Port column and text at the beginning of the State column.

Disabling An administrator has requested to disable a busy port, but the port has not yet been released by the call.

Disabled The port is unavailable.

Busy The port is in use by incoming or outgoing calls.

Idle The port is available.

The secondary status is shown by the remaining text in the State column.

Disconnected The call has been disconnected, but the port is still off hook.

Offhook The port has been taken off hook from the idle state.

Dialtone The dial tone has been detected on this port for an outgoing call.

Connected The call on this port is connected.

Call Failed The outgoing call on this port failed.

In Transfer The first stage of a transfer on this port is completed.

Transfer Failed The transfer of the call on this port failed.

Waiting for Call The port is waiting for an incoming ring.

Ringing In The port is ringing with an incoming call.

Ringing Out The outgoing call on this port is ringing the targeted line.

Dialing The port is dialing an outgoing call.

Waiting for Call (Pending) The port has been requested to go into the Waiting For Call state.

Bad Port The port is out of service.

Playing Audio is playing.

Recording Audio is being recorded.