VMSC - MAS - PBX Integration

Use the PBX Integration dialog box, General tab to select the type of Private Branch Exchange (PBX) integration for a Messaging Application Server (MAS). The integration type determines how the PBX provides the MAS with additional information about incoming calls.

Launching the Screen

In the Voice Mail System Configuration window, click Message Application Servers.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Click the MAS you want to integrate.

You may need to expand the tree to see the available PBXs

Double-click PBX Integration.

The system displays the PBX Integration dialog box for that MAS, with the General tab active.

Configuring the Screen Controls

Integration Type Select from the following options:

Note: Some of these options may not be available, depending on which PBX you selected for the MAS. See VMSC - MAS - PBX Type Dialog Box.

None Select if the PBX does not support integration. This is the default.

IP Select to specify H.323-based IP integration. The MAS receives incoming call information in the form of Q-Signalling (QSIG) messages embedded in the H.323 packet, over an IP network.

This setting activates the IP H323 tab. For more information, see VMSC - MAS - PBX Integration - IP H.323 Tab.

Serial Select to specify serial integration. The MAS receives incoming call information through a serial link.

This setting activates the Serial General tab. For more information, see VMSC - MAS - PBX Integration - Serial General Tab.

Inband Select to specify inband integration. The MAS receives incoming call information in the form of Dual Tone Multi-Frequency (DTMF) digits.

This setting activates the Inband tab. For more information, see VMSC - MAS - PBX Integration - Inband Tab.

Remote Select to specify remote PBX integration. The MAS receives incoming call information through another serial integration server.

This setting activates the Remote tab. For more information, see VMSC - MAS - PBX Integration - Remote Tab.

QSIG Select to specify QSIG integration. The MAS receives incoming call information by means of QSIG.

This setting activates the QSIG/SE tab.

Set Emulation Select this to specify set emulation integration.

This setting also activates the QSIG/SE tab. For more information, see VMSC - MAS - PBX Integration - QSIG/SE Tab.

CLAN Select this to specify Controlled-LAN (C-LAN) integration.

This setting activates the Avaya C-LAN tab. For more information, see VMSC - MAS - PBX Integration - Avaya C-LAN Tab.

Max time to Wait for Serial and Remote Integration Data (sec) Enter or select the maximum amount of time, in seconds, that an incoming call waits to receive integration information before going off hook. The default is 18.

Note: This field is only available when either Serial or Remote is selected in the Integration Type list.

VMSC - MAS - PBX Integration - General Tab

Launching the Screen

Configuring the Screen Controls

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