VMSC - VMD - Auto Attendant

Use the Auto Attendant dialog box, Holidays tab to configure the Automated Attendant holiday prompts for a voice mail domain. You can set up alternate prompts to be played on specific dates, for example, when the office is closed for a public holiday. You can configure up to 18 holidays to be active at one time.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Auto Attendant. The system displays the Auto Attendant dialog box for the selected VMD, with the Attendant Main Menu Editor tab active.

Click the Holidays tab.

Configuring the Screen Controls

Date Enter the date on which an alternate greeting is to be played. The format is DD/MM. You can specify up to 18 dates as holidays.

Prompt Enter the number of the holiday prompt as recorded in Visual Voice Editor. The range is 0 through 9999, and the default is 0.

If 0 is selected, no holiday prompt is played.

Note: You can record custom prompts or import recordings to assign to custom prompts via the Visual Voice Editor application. Avaya recommends that you create these prompts and make a note of their prompt numbers, before configuring the Auto Attendant dialog box. See MAS - Visual Voice Editor (Custom Prompts).

VMSC - VMD - Auto Attendant - Holidays Tab

Launching the Screen

Configuring the Screen Controls

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