MAS - VVE - Customizing Prompts - Setting Up the Audio Device

You can set up the audio device for customizing prompts in the Visual Voice Editor.

Procedure 1: Setting Up the Audio Device “On the Fly”

The current audio device is indicated on the Voice Player by the following icons:

Telephone

Multimedia

You can record customized prompts using local multimedia or a telephone. For ease of recording and editing, Avaya recommends that you use the multimedia option. However, in some situations, you may find that you can achieve higher quality recordings using the telephone, especially if you are in an environment where a microphone would pick up background noise.

To quickly change the audio device for recording customized prompts, in the Voice Player right-click the icon and then click 1 Multimedia or 2 Telephone.

To set up permanent preferences, you can use the Media Setup dialog box. See “Procedure 2” below.

Procedure 2: Setting Preferences for the Telephone or Multimedia Audio Device

Click Sound > Preferences. The system displays the Modular Messaging User Properties dialog box, with the Media Setup tab active.

In the When composing voice messages field, click one of the following:

Telephone This activates the Configure button. Proceed to Step 3.

Multimedia Proceed to Step 5.

Click Configure. The system displays the Telephone Properties screen.

Extension number Enter the number of the extension that will be used for recording and playing prompts.

Message Application Server name Enter the name of an MAS in the voice mail domain. If necessary, use the Browse button to locate the desired MAS.

Click OK.

The system displays the selected icon in the Voice Player.

For the configuration changes to take effect, close and restart Visual Voice Editor.