VMSC - VMD - Fax Dialog Box

With Fax, Modular Messaging subscribers can send and receive faxes using their mailboxes.

This topic describes how to use the Fax dialog box to configure Avaya’s Native Fax Support for a voice mail domain.


Notes: With Avaya’s Native Fax Support: Only one server, a Messaging Application Server (MAS) or supplementary server, is selected to use the MM Fax Sender Server service to process outgoing faxes for the voice mail domain. During the Modular Messaging installation on this server, the MM Fax Service Provider is installed and registered automatically, and a Local Fax Printer is created. You can make this printer available as a Network Fax Printer. For more information, see MAS - Microsoft Fax Printer Configuration. In order for Modular Messaging subscribers to be able to print via the Network Fax Printer, the Windows Fax service must be installed on their PC client. For more information, see the Avaya Modular Messaging Subscriber Options Guide. Whenever a subscriber successfully sends a fax, the system generates a message to the subscriber’s mailbox confirming that the fax was successfully sent. If you do not want this confirmation sent out for every fax message, you can disable it. For more information, see your Registry Configuration notes. Fax is currently unavailable for IP H.323 integrations.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Fax. The system displays the Fax dialog box for the selected voice mail domain, with the General tab active.

Configuring the Screen Controls

Fax Enable Select to enable Fax for the voice mail domain. This check box is cleared by default. When this check box is selected, the other fields in the tab are enabled.

Native Fax Support

MAS Fax Sender Server Enter the name of the MAS, or supplementary server, on which the MM Fax Sender Server service is installed. You can use the Browse button to locate the server. For more information on services, see MAS - Modular Messaging (MM) Services.

Fax Mailbox Enter the mailbox number of the mailbox which is used for outgoing faxes on the Avaya Message Store Server (Avaya MSS).

Note: This number must match the number in the Fax Mailbox Number field on the Configure Subscriber Management page of the Avaya MSS.

Company Fax Number Enter the fax number that appears on any outgoing fax cover pages.

Cover Page... Use this button to define company identification that appears on the cover page. See VMSC - VMD - Fax - Fax Cover Page Dialog Box.

Advanced... Use this button to define advanced parameters for fax transmissions. See VMSC - VMD - Fax - Advanced Fax Dialog Box.

Fax Send Speed Select the speed with which the fax is sent, in baud. The range is 4800 to 14400. The default is 9600.

Fax Receive Speed Select the speed with which the fax is received, in baud. The range is 4800 to 14400. The default is 9600.

Canonical Addressing Select this check box, if your fax servers support canonical addressing. This enables the Country Code and Area Code fields, and the Access Codes button.

Canonical addressing specifies the full fax telephone number for the voice mail domain, for use by the Telephone User Interface (TUI). When a subscriber wants to send a fax, the system prompts for these outgoing numbers or allows alternative entries as an aid to addressing. The canonical address also allows the system to prevent unnecessary toll calls, if the receiver of the fax uses the same country code or area code as the sender.

The canonical address precedes the subscriber number with the country code and area code, for example, +1 (408).

If you enable canonical addressing, you must specify a default country code and area code for this voice mail domain.

Country Code Enter the code for the country.

Area Code Enter the code for the area within the country.

Access Codes... Use this button to configure access codes required for fax transmission. See VMSC - VMD - Fax - Access Codes Dialog Box.