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Home > MAS Administration > VMSC - VMD - Tracing System Dialog Box

VMSC - VMD - Tracing System Dialog Box

Note: For a detailed overview of voice mail domain configuration in the Voice Mail System Configuration (VMSC) application, see Overview of VMD Configuration in VMSC.

This topic describes how to use the Tracing System dialog box to configure the tracing system for the voice mail domain.

The tracing system is a Windows 2003 service where information about voice mail system activity (operation history events) is logged. These events are dynamically stored in the Operation History database. Periodically, this database is purged and summarized information is stored in the Transaction database.

You can use the Tracing System dialog box to specify the Messaging Application Server (MAS) on which the MM Tracing Server service is installed, and specify the Home MAS for the tracing system. You can configure operation history database properties for event logging in the voice mail domain, and transaction database properties for transaction logging.

Notes:  
  • Avaya recommends that one tracing system is installed per voice mail domain. If you install a second tracing system in a voice mail domain, it replaces the original tracing system. If your system has more than one MAS, you should install tracing on only one MAS.
  • If, for any reason, you find it necessary to re-install the tracing software after the initial system installation, you must first stop all Avaya Modular Messaging (MM) services. Remember to restart those services, when the software installation is complete. See MAS - Modular Messaging (MM) Services.
  • For more information on the tracing system, see the Avaya Modular Messaging Concepts and Planning Guide.
  • For information on configuring the Trace File Size at MAS level, see VMSC - MAS - Trace File Size Dialog Box.
  • You can view operation history events using the Operation History Viewer. See MAS - Operation History Viewer.
  • For a 1523 application event, use the Microsoft ODBC tool to repair the database (ophist.mdb). If it cannot be repaired, contact Avaya Technical Support.
  • You can generate a number of reports from the transaction database using the Reporting Tool. See MAS - Reporting Tool.

Launching the Screen

  1. In the Voice Mail System Configuration window, click the voice mail domain (VMD).
  2. Double-click Tracing System. The system displays the Tracing System dialog box for the selected voice mail domain.
Note: If you have not installed a tracing system, the Tracing System node is not displayed in the Voice Mail System Configuration window.

Tabs Available in this Dialog Box

Note: To configure this dialog box, you must be a member of a security role assigned the Tracing - Administer task. If you are a member of a role assigned the Tracing - View task, you have read-only access to this dialog box. See VMSC - VMD - Security Roles Dialog Box.

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