Modular Messaging Help
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Modular Messaging Help |
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| Home > MAS Administration > Record and assign prompts |
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Record and assign prompts |
If you have been keeping a list of all the prompts you will need for your caller application, it will be easy to record them (or have them recorded) and then assign them where they belong within the caller application.
There are two ways you can get prompts recorded and onto the MASs in your system. You can:
In the first case, you can record the prompts directly onto the MAS, using either a telephone or a multimedia CD equipped with a microphone and speakers. For the procedures to record your own prompts, see Recording application prompts. This approach has the advantage of being easier, but the recording quality may suffer as a result.
For this reason, many organizations prefer to have their prompts professionally recorded and then import the prompts into the caller application. The Caller Application Editor makes this easy to do, because “wave” (*.wav) files can be dragged and dropped into the application. For the procedure to do this, see Importing prompts.
Whether you record your own prompts or have them recorded and import them, after they are on the MAS, you must still assign them to the appropriate nodes in your caller application. For the procedure to do this, see Assigning prompts to nodes.
Once you are done assigning all the prompts to the appropriate nodes in your caller application, save it again. At this point, you are done creating the caller application, but you must still Deploy the application in the voice mail domain to place it into service.
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