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Set up a laptop for a direct Ethernet connection (If Necessary for Firmware Download)�

Note: Follow the procedures in this section if you have stored the G700 firmware files and TFTP server software on your laptop. Skip this section if you are using a PC on the customer's LAN for the G700 firmware download.

A laptop connected directly to the customer's LAN requires a specific setup. This section covers:

General settings

On any operating system, the network settings need to reflect the following:

The names of the dialog boxes and buttons vary on different operating systems and browser releases. Use your computer's help system if needed to locate the correct place to enter this information.

Note:

Avaya Service technicians can use the NetSwitcher program to configure alternate network profiles so they can easily connect to a number of different systems. NetSwitcher configures a profile for each type of system for easy future access without requiring you to reset TCP/IP properties or browser settings manually. NetSwitcher is available from an Avaya Services CTSA.

Set TCP/IP properties on Windows systems

TCP/IP administration varies among Windows systems as described below.

Note:

Make a record of any IP addresses, DNS servers, or WINS entries that you change when you configure your services computer. Unless you use the NetSwitcher program or an equivalent, you will need to restore these entries to connect to other networks.

Check Your Version of Windows

Begin _____________________

  1. Log in to your laptop, and double-click the My Computer icon on your desktop.
  2. The My Computer window opens.

  3. Click Help on the My Computer window's toolbar.
  4. The Help menu opens and displays the version of Windows installed on your laptop.

  5. Follow the appropriate procedure, Change TCP/IP Properties and Network Settings (Windows 2000 and XP) or Change TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [Me]).

End _______________________

Change TCP/IP Properties and Network Settings (Windows 2000 and XP)

Begin _____________________

  1. Right-click My Network Places on your desktop or under the Start menu in XP.
  2. Select Properties to display the Network and Dial-up Connections window.
  3. Windows should have automatically detected the Ethernet card in your system and created a LAN connection for you. More than one connection may appear.

  4. Right-click the correct Local Area Connection from the list in the window.
  5. Select Properties to display the Local Area Connection Properties dialog box.
  6. Select Internet Protocol (TCP/IP).
  7. Click the Properties button. The Internet Protocol (TCP/IP) Properties screen appears.
  8. On the General tab, select the radio button Use the following IP address. Enter the following:
  9. Disable DNS service as follows:
    1. Click the radio button labeled Use the following DNS server addresses. The entries for Preferred DNS server and Alternate DNS server should both be blank.
    2. Click the Advanced button at the bottom of the screen. The Advanced TCP/IP Settings screen appears.
    3. Click the DNS tab. Verify that no DNS server is administered (the address field should be blank).
  10. Disable WINS Resolution as follows:
    1. Click the WINS tab. Make sure WINS is not administered (the address field should be blank).
    2. Click OK. If warned about an empty primary WINS address, click Yes to continue.
  11. Click OK twice to accept the address information and close the TCP/IP and Local Area Connection Properties dialog boxes.
  12. Reboot the system if directed to do so.
  13. After you have made these changes to your computer's network configuration information, the Network and Dial-up Connections window shows the status of the Local Area Connection:

Change TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [Me])

Begin _____________________

  1. Access your computer's network information. On your desktop:
  2. Select Properties to display the Network dialog box.
  3. Locate the TCP/IP properties as follows:
  4. Select the Properties button.
  5. In the TCP/IP Properties box, click the IP Address tab.
  6. Click the radio button to Specify an IP address, and enter the following:
  7. Disable DNS service as follows:
  8. Disable WINS Resolution as follows:
  9. Click OK twice to accept the address information and close the Network dialog box.
  10. Reboot the system if directed to do so.

Disable proxies in browser

If you are connecting a laptop directly to the customer's LAN, you must disable proxies as described below.

To check or change proxy settings:

  1. Open your Internet browser.
  2. Verify that you have a direct connection with no proxies as follows:
  3. Internet Explorer
    1. Select Tools > Internet Options.
    2. Click the Connections tab.
    3. Click the LAN Settings button.
    4. Deselect proxy server if selected, and click OK.
    5. Click OK again to close the Internet Options dialog box.
  4. Netscape
    1. Select Edit > Preferences.
    2. Under Category, click Advanced.
    3. Click Proxies.
    4. Make sure Direct connection to the Internet is selected.
    5. Click OK.

Verify That the tftpboot Directory Has the Right Firmware Versions

Begin _____________________

The G700 Media Gateway firmware should be stored in the C:/tftpboot or other directory you created on your laptop or on the customer's PC, whichever has the TFTP server software running for the download of firmware. You should check this directory to make sure the firmware version match those listed in the Release Letter.

Note: Leave the login session up with the G700 Media Gateway while you check for available firmware.

Note: You are unlikely to need all of the files. If the customer does not have a particular media module, you will not need to load the file.

Table 10. Firmware File Formats
Component
Firmware Version Format
Example
P330 Stack Processor
viisa<version id>
viisa3_12_1.exe
P330 Stack Processor
p330<version id>
p330Tweb.3.8.6.exe
G700 Media Gateway
mgp<version id>
mgp_3_0.bin
VoIP Media Module and Motherboard VoIP
mm760<version id>
mm760v3.fdl
DCP Media Module
mm712<version id>
mm712v2.fdl
Analog Port/Trunk Media Module
mm711<version id>
mm711v4.fdl
E1/T1 Media Module
mm710<version id>
mm710v3.fdl
BRI Media Module
mm720<version id>
mm720v2.fdl

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