Use this screen to install a new license file on the Avaya media server, or to undo up to three previous license installations. This topic covers:
The license installation options work as follows:
Install new license. A new license file (file with .lic extension) is taken from the /var/home/ftp subdirectory on the server hard disk and installed on the system. The existing license file, if present, is saved for a possible "undo" operation. (If the installation fails, the old license file is left in the /var/home/ftp subdirectory for debugging purposes.)
Undo last install. Whenever a new license is installed, the existing license file (if any) is saved. Up to 4 licenses (1 current and 3 previous licenses) can exist on the system at a time.
If a license file is installed and you want to return to the previous license, select the "undo" option. This option deletes the current license file, and reinstalls the license file that was previously in use. Use this option if the new license file is not working correctly.
Up to three Undo operations can be carried out in a row (you cannot undo the installation of the only remaining license file). The Undo operation can only go backwards; you cannot undo an Undo because the current license is erased when the previous license is installed.
To install a new license file:
In the main menu of the web administration interface under Security, click the Install License link.
The Install License screen appears. Choose the activity you want to do:
Select Undo last install to delete the license file that is currently in use, and place the previously installed license in service.
The three most recent license files are retained,
so this operation can be performed up to three times in a row. You cannot
undo the installation of the only remaining license file.
Select Install new license to copy a new license file from the FTP subdirectory and place it into service.
A new license file must
be present in the server's FTP subdirectory for you to use this option.
See Put new files
on the server for details.
When the activity is selected, click the Install License button.
The screen displays whether or not the file was installed successfully.
If an error message appears, see Solving license file installation problems below.
When finished, continue working with the media server web interface as needed.
The Install License screen may display the following errors:
Invalid version on install file <filename>. The license file named <filename> is corrupted (damaged) or has a version mismatch. To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
Invalid License file error nnn. The content in the license file is corrupted (nnn is the error code). To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
License file not in <filename>. The file named <filename> does not contain the correct content. To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
Multiple or no .lic files in directory /var/home/ftp. To solve this:
Telnet into the server and navigate to the /var/home/ftp directory. List the files to look for license (.lic) files.
If no .lic file is present, copy a current license file into this directory as described in Put new files on the server.
If multiple license files are present, delete those that are not needed, and keep only the one that is valid (usually the newest one).
Access the Install License screen again, and select the Install new license option.
License and authentication overview