Connect the External Modem to the S8300 Media Server

Each S8300 Media Server requires a Universal Serial Bus (USB) modem for maintenance access and to call out an alarm. The external modem may be connected to the S8300 Media Server through a universal serial bus (USB) connection, providing dial-up access. Additional requirements include:

• The modem requires its own external analog line.
• The modem type is not optional and must be the specific modem that is shipped with the S8300.
• The remote connection should support a data speed of at least 33.6 Kbps.
• The remote PC must be administered for PPP connections in order to connect through a modem.

A dial-up connection is typically used only for services support of the server, not for routine administration. If the Server is administered to report OSS alarms, it uses the same line for alarm notification. The server cannot report any new alarms while this line is in use.

To connect the external modem to the S8300 Media Server

Begin _____________________

1. Connect one end of the modem's USB cable to an available USB port on the S8300 Media Server's faceplate. Either USB1 or USB2 can be used.
2. Connect the other end of the cable to the external modem.
3. Connect the modem to an external analog line.

Note: The modem that is shipped with the S8300 obtains its power from the USB interface. There is no power connection.

4. Verify operation as instructed by the modem's documentation.
5. To enable the modem, access the S8300 Media Server's Maintenance Web Pages (see Log in to the S8300 Web Interface from Your Laptop), and click Enable/Disable Modem on the main menu

The system displays the Enable/Disable Modem window.

6. Click the radio button for one of the following:
• Enable modem for one incoming call -- use this option if you want to provide one-time access to the Media Server over the modem.
• Enable modem for unlimited incoming calls -- use this option if you want to provide regular dial-up access to the Media Server for Services personnel or some other reason.

The modem is now ready to receive calls.

End _______________________

Use Windows for Modem Connection to the Media Server
(Windows 2000 or XP)

To use Windows for modem connection

Begin _____________________

Note: The remote dial-up PC must be configured for PPP access. Also, Avaya Terminal Emulator does not support Windows XP.

1. Right-click My Network Places and click Properties.
2. Click Make New Connection and follow the Network Connection Wizard:
3. Select Dial-up to private network on the Network Connection Type screen.

Note: If your system has more than one modem, you may be requested to select the device. If so, select the modem you are using to dial out.

4. In the Phone number field, enter the appropriate telephone number inserting special digits such as 9 and 1 or *70, if necessary.
5. On the Connection Availability screen, click For all users or Only for myself, as appropriate.
6. On the Completing the Network Connection Wizard screen, type the name you want to use for this connection. This name will appear in the Network and Dial-up Connections list.
7. Check the Add a shortcut to my desktop, if desired, and click Finish.
8. If a Connect screen appears, click Cancel.

End _______________________

Configure the Remote PC for PPP Modem Connection (Windows 2000
or XP, Terminal Emulator, or ASA)

To configure the remote PC for PPP modem connection

Begin _____________________

1. On your PC's desktop, right-click My Network Places and click Properties.

The system displays the Network and Dial-up Connections window.

2. Double-click the connection name you made in the previous task, Set up Windows for Modem Connection to the Media Server (Windows 2000 or XP).

Note: Depending on your system, the Connect window may appear. If so, click Properties.

3. Click the Security tab.
4. Select the Advanced (custom settings) radio button.
5. Check the Show terminal window checkbox.
6. Click the Networking tab.
7. In the Components box, verify that Internet Protocol (TCP/IP) and Client for Microsoft Networks are both checked.
8. Select Internet Protocol (TCP/IP) and click Properties.
9. Click the Advanced button.
10. Uncheck (clear) the Use default gateway on remote network box.
11. Click OK three times to exit and save the changes.

End _______________________

Use Windows for PPP Modem Connection (Windows 2000 or XP)

Note: Access to the system via PPP modem connection may require RAS access and ASG Mobile access.

To use Windows for PPP modem connection (Windows 2000 or XP)

Begin _____________________

1. Return to the Network and Dial-up Connections window and right-click the connection you just created.
2. Select Connect.
3. Leave the User Name, Password, and Domain fields blank. If the Dial field is blank, enter the appropriate telephone number.
4. Click the Dial button. When the media server's modem answers, the system displays the After Dial Terminal window.
5. Log on to the LAN.
1. Enter your remote access login name and password.
2. When the Start PPP Now! message appears, click Done.

The system displays a small double-computer icon in the lower right portion of your screen.

6. Double-click the double-computer icon.

The system displays the connection's Dialup Status box.

7. Click on the Details tab.
8. Note the Server IP address.
9. Open a telnet session to the S8300:

Type telnet <ip-address>, where <ip-address> is the IP address of the S8300 as noted in the Dialup Status box from Step 8.

10. Access SAT or use the CLI commands as needed.

End _______________________

Use Avaya Terminal Emulator for LAN Connection
to Communication Manager

You can download the Avaya Terminal Emulator from the main menu for the VisAbility Management Suite. Simply click Download next to the Administration menu item and follow the instructions.

Once the Terminal Emulator is installed on your PC, use the following steps to establish a LAN connection to your Media Server.

To establish a LAN connection to the Media Server

Begin _____________________

1. Double-click the Terminal Emulator icon on your desktop. Alternatively, go to the Start menu, select Programs, then select Avaya, and finally select Terminal Emulator.

The system displays the Terminal Emulator.

2. From the menu bar across the top of the screen, select Phones, then select Connection List.

The system displays the Connections window.

3. From the menu bar across the top, select Connection, then select New Connection.

The system displays the Connection Settings window.

4. Put in a name for the connection. Usually, this will be the name of your Media Server.
5. In the Host window, click Telnet.
6. Click the Emulation tab at the top.

The system displays the Emulation tab.

7. From the Emulator dragdown box, select the emulator you desire, usually 513BCT (default), AT&T 4410, AT&T or DECVT100.
8. In the Keyboard window, select pbx.
9. Click the Network tab.

The system displays the Network tab.

10. In the IP address field, type the IP address of the Media Server.
11. In the TCP/IP port number field, leave 23 if you want to log in at the Linux command line. Type 5023 if you want to log in directly to the Communication Manager SAT command line.
12. Click OK.

The Connection Settings window disappears.

13. On the Connections window, double-click the name of the connection you just set up.

If you used port 5023, the login prompt for Communication Manager appears. If you used port 23, the login prompt for the S8300 Linux software appears.

14. Log in to Communication Manager to access the SAT command prompt screen. If you are logging in as craft, you log in to the S8300 Linux software. Then see Open the Communication Manager SAT Screens.

End _______________________

Use Avaya Terminal Emulator for Modem Connection
to Communication Manager

Once the Terminal Emulator is installed on your PC, and you have a modem attached and configured to both your PC and the Media Server, use the following steps to establish a modem connection to your Media Server.

To establish a modem connection to the Media Server

Begin _____________________

1. Double-click the Terminal Emulator icon on your desktop. Alternatively, go to the Start menu, select Programs, then select Avaya, and finally select Terminal Emulator.

The system displays the Terminal Emulator.

2. From the menu bar across the top of the screen, select Phones, then select Connection List.

The system displays the Connections window.

3. From the menu bar across the top, select Connection, then select New Connection.

The system displays the Connection Settings window.

4. Put in a name for the connection. Usually, this will be the name of your Media Server.
5. In the Host window, click Telnet.
6. Click the Emulation tab at the top.

The system displays the Emulation tab.

7. From the Emulator dragdown box, select the emulator you desire, usually 513BCT (default), AT&T 4410, AT&T or DECVT100.
8. In the Keyboard window, select pbx.
9. Click the Modem tab.

The system displays the Modem tab.

10. In the IP address field, type the IP address of the connection's Dialup Status box as noted in Step 8 of the above procedure.
11. In the TCP/IP port number field, leave 23 if you want to log in at the Linux command line. Type 5023 if you want to log in directly to the Communication Manager SAT command line.
12. In the Modem field, use the dragdown box to select the type of modem that your PC uses.
13. In the Serial port field, select the COM port you are using for your modem connection.
14. In the Baud rate field, select 9500 from the dragdown box.
15. Click the Dial Numbers tab.

The system displays the Display Numbers tab.

16. Type the phone number of the Media Server, as appropriate. Enter 1 in the Country Code field for long-distance.
17. Click OK.
18. On the Connections window, double-click the name of the connection you just set up.

The PC dials up the Media Server, and when connected, the login prompt for Communication Manager software appears.

19. Log in to Communication Manager to access the SAT command prompt screen.

If you are logging in as craft, you log in to the S8300 Linux software. Refer to Open the Communication Manager SAT Screens.

End _______________________