Calling Feature Access Codes with JTAPI ?

[avc852340203484]

Hello eveyone,

is it possible to call/use FAC (Feature Access Codes) with the Java JTAPI?

[jtb1]

yes - use MakeCall()

[flynn1]

In JTAPI-speak, makeCall is performed using Call.connect();
Martin

[avc852340203484]

thank you for the quick answers

[avc852340203484]

I have a similar question.

What about outgoing calls with authorization code. Would that be also working the same way as feature access code calls or do I need another function for that?

(I am asking this because I don't have such an authorization code-setup for testing)

[flynn1]

It looks like you can. This is the description of calledDevice from the TSAPI Programmers Guide:
calledDevice [mandatory]

Must be a valid on-PBX extension or off-PBX number. An
on-PBX extension may be a station extension, VDN, split, hunt group,
announcement extension, or logical agent’s login ID. The calledDevice
may include TAC/ARS/AAR information for off-PBX numbers. Trunk
Access Code, Authorization Codes, and Force Entry of Account Codes
can be specified with the calledDevice as if they were entered from the
voice terminal using the keypad.

[avc852340203484]

It looks like you can. This is the description of calledDevice from the TSAPI Programmers Guide:
calledDevice [mandatory]

Must be a valid on-PBX extension or off-PBX number. An
on-PBX extension may be a station extension, VDN, split, hunt group,
announcement extension, or logical agent’s login ID. The calledDevice
may include TAC/ARS/AAR information for off-PBX numbers. Trunk
Access Code, Authorization Codes, and Force Entry of Account Codes
can be specified with the calledDevice as if they were entered from the
voice terminal using the keypad.

good to know.
thank you