So I have been "forced" to run against a very old AES 8.1 (I know! 🤨) ..
I'm randomly getting this error:
After this everything just shuts down .. and all I can do is disconnect and reconnect ..
I KNOW that version 8.1 is very old, and I know that it is dumb. But it is the situation that I'm in 🤷
Any input in relation to what could cause this, would be SO welcome 🙏
Or if anybody has ANY idea of how to mitigate..
I would really appreciate any input.🤞
I'm randomly getting this error:
Code:
acr-1 | 2026-03-19 09:13:05.010 ERROR 1 --- [ributeCSTAEvent] c.a.j.t.i.c.TSEventHandler : Event Distributor Exception - shutting down provider TSProvider[#1]@40da970d acr-1 | 2026-03-19 09:13:05.010 ERROR 1 --- [ributeCSTAEvent] c.a.j.t.i.c.TSEventHandler : Cannot invoke "com.avaya.jtapi.tsapi.impl.core.TSDevice.isTerminal()" because "termConnDevice" is null acr-1 | acr-1 | java.lang.NullPointerException: Cannot invoke "com.avaya.jtapi.tsapi.impl.core.TSDevice.isTerminal()" because "termConnDevice" is null acr-1 | at com.avaya.jtapi.tsapi.impl.core.TSProviderImpl.createTerminalConnection(TSProviderImpl.java:2626) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12] acr-1 | at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.doConnEvents(TSEventHandler.java:1176) ~[jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12] acr-1 | at com.avaya.jtapi.tsapi.impl.core.TSEventHandler.cstaUnsolicited(TSEventHandler.java:316) [jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12] acr-1 | at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventDistributor.handleEvent(TsapiEventDistributor.java:114) [jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12] acr-1 | at com.avaya.jtapi.tsapi.tsapiInterface.TsapiEventQueue.run(TsapiEventQueue.java:105) [jtapi-10.1.0.2.0.12.jar:10.1.0.2.0.12]
I KNOW that version 8.1 is very old, and I know that it is dumb. But it is the situation that I'm in 🤷
Any input in relation to what could cause this, would be SO welcome 🙏
Or if anybody has ANY idea of how to mitigate..
I would really appreciate any input.🤞
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