How to connect to AES WTI Websocket API's

**ltenoro** · 03-12-2025, 11:24 AM

Originally posted by gdevaraju View Post

Hi Team,

We also able to connect now after upgrading to AES 10.2 version, now got stuck on "Monitor deviceID"

Step-0:connect websocket with basic credentials

Step-1-: Start applciationsession with basic credentials

Step-2: Get deviceID with Bearer details

Step3: monitor deviceid (Payload structure for this method unclear); tried with multiple options and taken reference from DMCC API's ; so far not helpful.

Feedback with sample payload would be really helpful.. Secondly any reference client to understand the sequence/payloads/documentation would be helpful. Thanks in advance!

How did you get to implement the step 2?

Thanks in advance!

**flynn1** · 03-13-2025, 01:07 AM

There is an example of getDeviceID in:

Some tips when working with WTI - Avaya Support Forums

https://support.avaya.com/forums/forum/api-developer-forums/avaya-aura-application-enablement-services-apis/web-services/48340-some-tips-when-working-with-wti?p=48471#post48471

WTI provides both a REST and Websocket mechanism to interact with Avaya Aura Communication Manager, via Avaya Aura Application Enablement Services. It replicates functions that are provided by DMCC and TSAPI. Using WTI, an application can perform several functions. These can be grouped into two categories - Call Control (aka

**avc859587618170** · 03-17-2025, 07:14 AM

What are you using to connect and send the payload? Are you creating your own application using C# and .NET 8 for example? Or just Postman or Insomnia api calls?

Have a good day,

Dave M..

**flynn1** · 03-18-2025, 02:05 AM

I wrote a DMCC <-> WTI proxy in Java that allows me to use the DMCC Dashboard to communicate with AES via WTI instead of DMCC.

How to connect to AES WTI Websocket API's

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