WTI - MakeCall returns "subscribedResourceAvailability":"generic"

[hofmad]

Hi all,

when I do the "MakeCall" API Call on WTI it shows the following error:

{"subscribedResourceAvailability":"generic"}

This already worked before and nothing has changed. I can't find anything helpful inside the logs...

What is causing this error?

[hofmad]

Update: In the dmcc-api.log I can see the following line:

The client attempted to put a third party (activeCall) on hold (two parties are on hold already) on an analog station41

This is a lab environment, without any analog stations. There is no thir party on hold or something else. There is even no other AES session running.

[flynn1]

Have you used the information in https://support.avaya.com/forums/for...rking-with-wti to enable all traces on AES?
Have you check the the g3 traces and compared the error with the description of cstaMakeCall in the TSAPI Programmers Guide?
Have you read:

GENERIC_SUBSCRIBED_RESOURCE_AVAILABILITY (41) –
The device identifier specified in callingDevice
corresponds to a SIP station and the “Type of 3PCC
Enabled” administered for the station is not set to “Avaya”.

Have you checked that the station is correctly configures on CM?