Setting Aux to something other than General(0)

[avc859587618170]

Hey gang.. I feel as if I've asked this before, but for the /fe/v1/SetAgentState endpoint, it doesn't seem to let you pass an aux number, it defaults to aux 0, or general. Hopefully there is a way to change to a different aux as call centers need to report on which aux a person is in? Does anyone know if this is possible?

Thanks!!

Dave

[flynn1]

For the agent logged in at 50500, set to Aux with Reason Code of 2:

Sending WTI request to AES using method: /api/fe/v1/SetAgentState
{
        "extensions": {"privateData": {"private": {"SetAgentStatePrivateData": {
                "workMode": "auxWork",
                "reasonCode": 2
        }}}},
        "requestedAgentState": "notReady",
        "device": "50500:CM181:0.0.0.0:2"
}

[avc859587618170]

Martin!! Thank you very much! That worked!!! You are awesome as always!!!

Dave