I have an application that will be receiving custom SIP headers in the initial INVITE from the SBC. Flow is like this.
Cloud IVR -> Acme SBC -> SM -> CM -> SM -> AEP (Don't ask why I don't skip the CM, it's an existing system and the customer doesn't want to change it now)
The OD Dev guide talks about setting SIP headers with P-Intrinsics in the refer block, it does not talk about reading them on the incoming side.
Avaya's new wonder AI, ADA, gave this
Cloud IVR -> Acme SBC -> SM -> CM -> SM -> AEP (Don't ask why I don't skip the CM, it's an existing system and the customer doesn't want to change it now)
The OD Dev guide talks about setting SIP headers with P-Intrinsics in the refer block, it does not talk about reading them on the incoming side.
Avaya's new wonder AI, ADA, gave this
- Transform P-intrinsics Header: The contact center software will transform the P-intrinsics header into custom key-value pairs. These pairs are then added to a Start event as engagement parameters within the workflow.
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