Contact Center Using Media Server Languages

[vann17]

Does Contact Center play messages from Media Server using different languages? we can play WAV files from the default en_us Media Server folder. We cannot play dialog entry playback using the different languages. Does Contact Center even allow playing numeric messages from anything other than the default en_us?

Thanks
Scott

[tuan1]

From my understanding, it is supporting localization (multiple languages or different languages) when playing TTS other than default en_us; however, I do not have any chance to perform testing localization.