Orchestration Designer 8.1.x Natural Language Integration

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  • garg73
    Member
    • Dec 2020
    • 9

    Orchestration Designer 8.1.x Natural Language Integration

    Hello Friends,

    I'm working on a client request which is having a Natural Language potential opportunity. Before that I would like to seeking help in this regards:

    1. Is AAOD 8.1.x supporting NLP, if yes how and if Avaya has provided any sample application for that.
    2. I read that AAOD 8.1.x can integrate/utilize Google Dialog features. So can we use the same to leverage NLP functionality. If yes, what are the initial steps, configuration steps and is there any additional licensing cost involve in that?

    Here is the existing env details:
    AAOD version - 8.1.1
    AEP - 7.2.3

    I appreciate help.
  • wilsonyu
    Hot Shot
    .
    • Sep 2011
    • 24

    #2
    The NLP feature is offered by AEP 8.1.2. Basic it does it through the Google Dialogflow or NuanceMix integration. It provides both. You would need license for the AEP 8.1.2 features.

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    • garg73
      Member
      • Dec 2020
      • 9

      #3
      Thank you Wilson..

      Comment

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