Using Google Dialogflow with AEP 8

[cruz554]

Hi,

We are integrating for 1st time our AEP server with google dialogflow. I have created the ASR server and uploaded the json file from Avaya. And using the default application in mpp. But we are unable to make a successful call to google. I'm getting below error in EPM

Google Server shutdown stream from remote. Endpoint ID: 0, Error Code: 16, Error Msg: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identi...onsole-project.

FileName=media/google/DialogFlowEEProvider.h LineNumber=969

[avc925018484510]

Ensure you have created a service account in the Google Cloud Console with the necessary Dialogflow API permissions.
Download the JSON key file for the service account.
Make sure your AEP server is configured to use this JSON key to generate OAuth 2 tokens during API requests.

Confirm that your AEP and the Dialogflow EE Provider are correctly configured to include the OAuth 2 access token in the API request headers.
Check if your integration code is correctly reading and using the JSON credentials to obtain an access token.