Question about One-X Comm.

[segilman]

Hello all,

We are currently running CM 5.1 and have 12000 oneX-Comm available to us according to display capacity.

What is needed to actually use and run One X Communicator on the desktops of our users?


I'm not looking for a complete step by step. Just a high lvl overview of what needs to be done.

Thanks

[toshalk]

Hi ,

For using the One X Communicator ,

1)You need to install the Software on the Desktop of the User
2) Configure the Station to enable the IP Soft Phone ( Set to yes) on the First page of the Extension form
3) Configure the One X Communicator with the Call Server Ip -Address ( CLAN Ip Address ) and the Extension number with Security Code as password .

That should be enough to use the One X Communicator on Desktop of user .

Thanks ,

Toshal Khawale

[jjelderks]

One-x Communicator Log files

Is there any way to change the configuration of the One-X Communicator application so that more than 100 calls are kept in the call log? I would like to give people a longer call history.

Thanks

John

[jjanss]

Does anyone know how to change button labels on One x communicator, say a autodial button.

[jolivier]

need to check your RTU's with your sales representative, we show 12k in display capacities but own 3297 RTU's therefore can only have 3297 licensed communicators running on the system at any one time.

[rime]

One-X Communicator 6.1+ and LDAP

Hello,

The version 6.1.2 of "One-X Communicator" provides a custom field for LDAP search: in our case, we use "IPphone" as field for the extension of users migrated to IP telephony. The problem is that when you setup "One-X Communicator" to use this field, it no longer provides access to the standard field "Telephone" of ActiveDirectory. This is bad because the telephone number of users who are not yet migrated to IPT or users who are on another non-networked hub are no longer visible when you elect to choose a custom field . How can this be solved, except for misusing the "Home" field for that purpose? Thanks in advance and greetings

[aberc]

Change label on function buttons, ex: autodial buttons

Does anyone know how to change button labels on One x communicator, say a autodial button.

Have we found any solution to this?

[mcginp]

You should look into avaya equinox (requires session manager). You can use equinox on IOS/Android devices then.

[adams317]

A few years late, but if you use the System abbreviated dialling you can label the button and it will pull the details through to One-X

[apoda1]

One-X Communicator Busy Labels

Does anyone know how to change the Labels on One-X Communicator "Busy" Buttons.
I know how to do it with a Deskphone, but have not figured out how on the Communicator software.

[apoda1]

Just so you know, I did find a way. If you use the Communicator in desk phone mode. Then Log into a desk phone as your communicator extension, then you can change personal labels and it will update it in One-X Communicator.