Originally posted by mlombardi1
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Ec500
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I turned on the ec500 on 9641s. Recently installed Session Manager 7.1 and downloaded the firmware on the 9641s telephone. Before that, it worked on h323 ec500, for some reason it didn’t work on sip firmware. What could be the reason?
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Make sure the feature is enabled. Status the station to confirm. EC500 is not supported on any SIPCC station type so make sure you're not using CC.
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