USB thumb drives provided by Avaya - most do not work in Media-Gateways

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • hayne5
    Whiz
    • Oct 2014
    • 37

    USB thumb drives provided by Avaya - most do not work in Media-Gateways

    Avaya provides USB3 Thumb drives that are 16GB and now 32GB FAT32 formatted.

    Media-Gateways uses thumb drives formatted either FAT 16 or FAT32

    Quote from g450 guide "The Media Gateway supports FAT16 and FAT32 file systems on the USB flash drive. The flash drive needs to be formatted with one of these formats."

    Problem is that out of the last 75 thumb drives received from Avaya only 5 or 6 are seen by the media gateways.

    When you insert a good thumb drive it instantly sees it and spits out

    usb device TD CLASSIC 003B (devID 514), compliant to USB standard 2.0, full-speed, bus-powered, connected on product id N/A

    Most do nothing.

    # show usb all

    does not show device

    Any idea what is going on?

    Tried on numerous gateways with serials 11xx-20xx without differing results. If the thumb drive shows up it shows up on the chassis', the firmware doesn't seem to matter. Tried with 36.18.0, 38.21.3, 41.34.31 Also g430 or g450 doesn't seem to matter either.

    Very annoying

    thanks

    David
Loading