Call log

[troy]

Can anyone tell me why my call log button on my 9620 phone does not light up when the call goes to voicemail? If i call it and hang up while the phone is ringing the call log button will light up and it will log the call as a missed call but if i call it and let it send my call to voicemail it doen't log it. Is this just the way it is?

Thank you
Troy

[mskinner]

That is not working as designed. Please submit a ticket with your local repair organization.