Name lenght in EM Phones

[mikpoh]

Hi

A customer problem in Avaya CS1000 Release 7.0 with Name length resulted in lab testing in Avaya CS1000 Release 7.5.
It seems to be a small but general problem with digit length for a Phone Type: 2500 when configuring “First Name” and “Last Name” in Phones via Element Manager.

The limit seems to be 8 digits/positions/letters, both for “First Name” and “Last Name”

Problem applies for Release 7.0 and 7.5 and only to Phone Type: 2500, not to Digital sets or IP Phones.

Configuring “First Name” and “Last Name” for a 2500 device in CLI mode (LD95) with more than 8 digits/positions/letters are no problem; it even shows up correct after retrieving changes.

Has anyone seen or have the same problem or even have a solution…

Thanks in advance
Mikael, TeliaSonera, Sweden

[mikpoh]

Solution for Release 7.0
Linux Application "bcc"
Service Update (SU):
Name: -nortel-cs1000-bcc-7.00.20.10-33.i386.000
Title: Analog sets the name field is limited to 8 characters.
Status: VO

Solution for Release 7.5
Linux ServicePack 7.50.17
Status: RELEASED